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San Gu Ma Dian Xin

4.5 / 5 (59 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.3 / 5
Service & Communication4.3 / 5
Value4.3 / 5

Customer Photos (106)

Reviews (59)

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1 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JL
Mdm Jackie Lee Verified Purchase
3.0 / 5

Horrifying delivery service

I have requested the delivery to be in the afternoon of 23 October 2022 and received the message acknowledging it will be delivered at the specified time. To my horror, the buns were found outside the house at 530am on 23 Oct. The buns may have been left outside since 22 Oct night. It is so unhygienic and unprofessional. It is a birthday delivery; it is not just some food order to have left it outside for someone to collect. I am very disappointed with the service provided. There is no notification that it has been delivered as well.

Delivery Feedback

Based on 31 customer responses.

  • On time or up to 30 min early: 25 (80.6%)
  • More than 30 min early: 5 (16.1%)
  • Late: 1 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 22
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 2
  • More than 30 min early: 5
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 0

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