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Shi Fu Ge

4.3 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.0 / 5
Service & Communication4.0 / 5
Value4.0 / 5

Customer Photos (392)

Reviews (251)

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19 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Dr Adrian Koh
Dr Adrian Koh Verified Purchase
3.0 / 5

Do not try this caterer for CNY!

The serving of sausage rice is quite ridiculous. That small box of rice can never feed 8-10 pax!

The prawns are not fresh, meat is powdery and sticks to the shell, not good!

The Yu Sheng is an embarrassment! The fish is MOCK fish cake! Why can't the caterer even provide REAL Sashimi? And even with the mock fish, it is a pathetic 5 pieces! What a shame!

Finally, we requested the food to arrive at 6.30pm. Yes, we understand that traffic is not quite predictable and there cannot be any guarantees to arrive on the dot. But arriving at 5.45? 45 minutes before my requested time cannot be honestly attributed to traffic uncertainty! Well, if it is for the convenience of the delivery person, it is a double shame!

All in all, quite an awful experience. I can say that this is once of the worst I had. Unfortunately, it has to fall during our CNY reunion dinner!
Number of Set:1 sets ( $398 per set )
Ms Julie
Ms Julie Verified Purchase
3.0 / 5

Very experoence for a first timer

Very bad experience as the food arrive more than 1 hr later & the person told only 10-15mins late.when we call & check several times,the person just entertained us by saying the driver will be there in 5-10 mins time,without knowing where the driver is.we would have plan for other alternative if the person had told us that we will have to wait for more than 1 hr. the whole family with young children are all waiting hungrily for the food,somemore its Mother's day.Imagine my mum even say "very good" mother's day present,next time dont order again.
JT
Mr Joe Tang Verified Purchase
3.0 / 5

Na

Delay of 20 mins - made all my guests waited.. not recommended at all.
Ms Shanelle
Ms Shanelle Verified Purchase
3.0 / 5

Mediocre food, will not return/recommend.

I need to pay a $200 deposit when confirming order. Didn't have to pay anything when I ordered from other caterers previously.

Paid additional $5 for choosing salted egg flavour for the imperial bag.

On the day of event, approx 1 hour before delivery time, caterer called to say that the Honeydew Sago dessert was not fresh and will be changed to Sea Coconut Longan. I declined as it was informed too last minute and I wasn't offered any other choices. Caterer said ok, They will think of a solution and the call ended.

Delivery was prompt, food arrived slightly warm to the touch.

Would not order again from this caterer. Portion of food was small. Taste not fantastic, I would say food from any tze char stall would have tasted better. For a set of $398 (for 8-10pax, meaning $39.80 per pax), I would expect better food and portion.

Yusheng - no real fish though.. it was some vegetarian salmon slices therefore we added in our own Abalone slices.

Shark Fin - very starchy. did not see any crab meat. Not much sharks fin as well.

Sausage rice - tasted quite good. However portion is definitely not enough for 8-10pax.

Sea cucumber with braised pork knuckles - it was ok, not well received by the family though. We only ate less than 5% of this dish.

Steamed red garoupa - it was small but tasted quite good. Although the set is for 8-10pax but the fish is very small in comparison to a restaurant/banquet steamed fish that's usually for 10pax.

Cereal prawn - taste was okay. Cereal abit soggy.

Imperial Bag - topped up $5 for salted egg flavour but it was disappointing. Sauce was runny and milky, no taste of salted egg at all. Perhaps spicy flavour would have tasted better. Crab/prawns are not big but acceptable. There are potato wedges in the dish but was soaked in the runny sauce n was soggy.

Abalone slice with Veg - Did not see any abalone????? Only saw some scallops and Pacific clams. Portion was small.

Honeydew Sago - Honeydew cubes floating on the surface only. Definitely not enough for 8-10 pax. There was so little honeydew! Same goes for the Sago. Basically this is just sweet coconut milk. Not nice at all.

Poon Choy - this came in a big claypot and cost an additional $298, Was not bad but expensive.
Honeydew Sago Dessert <br> Crab Meat w/ Shark Fin<br> Sea Cucumber w/ Braised Pork Knuckles<br> HK Style Cantonese Sausage Rice<br>+6 Hong Kong Steamed Red Grouper<br> Poon Choy 盆菜 Abalone Slices w/ Vegetables<br> Golden Flakes Cereal Prawns<br> Imperial Pot XL<br>
view more 10 photos & videos
Mdm Claire Wong
Mdm Claire Wong Verified Purchase
3.0 / 5

A very disappointing experience with Shi Fu Ge

The food arrived almost 45 min late from my stated time due to the rain and traffic as delivery guy rides a motorbike. As such the food were mostly cold already. Esp the fried stuff was soggy. The curry was also not hot. This caused the whole meal to be not so pleasant but since my guests were hungry, most just ate as it is. The golden sand fish fillet was really quite disappointing as there is more flour than fish. The pork rib king was also not that nice. this is not the first time ordering from Shi fu ge.. The salted egg fish skin that I was looking forward to was also out of stock that made this order totally meaningless. Even for confirmation, I have to call them to do so.. Overall, I must say this is a disappointing experience with them that I may not order from them again. Their system and service need to be looked into

Delivery Feedback

Based on 69 customer responses.

  • On time or up to 30 min early: 63 (91.3%)
  • More than 30 min early: 2 (2.9%)
  • Late: 4 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 58
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 2
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 3
  • More than 30 min late: 0

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A customer just placed an order for delivery on 8th Nov, 6:00PM
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