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Soul Delicacies Pte Ltd

4.6 / 5 (73 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*77%
Food Quality4.4 / 5
Service & Communication4.5 / 5
Value4.3 / 5

Customer Photos (88)

Reviews (73)

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73 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Juliana Tay
Mrs Juliana Tay Verified Purchase
4.0 / 5

Delicious meals and great value for money!

I had been looking for a good caterer to provide meals for my family but could never find one; until I came across and found foodLine’s website recommending delicious, delicious food. I didn't have high expectations at first to start a caterer like this for lunch or dinner. After several changes and trying; Surprisingly Soul Delicacies I am very satisfied with all your lunch dishes, not too salty and taste good.

Delicious meals and great value for money, I definitely don’t want to waste time cooking for myself!
5 Days trial (lunch) 5 Days trial (lunch) 5 Days trial (lunch) 5 Days trial (lunch)
Mr Thomas Kwek
Mr Thomas Kwek Verified Purchase
4.0 / 5

The food can be improved with more variety

We're disappointed with the tingkat meals provided by Soul Delicacies for the past 10 days. We recently resumed our subscription after a hiatus of about 6 months. It seems that there hasn't been a significant improvement in the variety of the dishes since our previous subscription.
We had opted out of beef due to dietary preferences, and each time it was replaced with roasted chicken. While we appreciate the effort to provide an alternative, the repeated servings of roasted chicken became monotonous and unappetizing.
VF
Mr Victor foong Verified Purchase
4.0 / 5

The Best Tingkat Caterer of the 3 so far!

This is our 3rd tingkat catering that we tried on their trial menu.
We consider Soul's the best thus far, beating the earlier two in most aspects: food quality, variety, portion, consistency in delivery timing around noon.

Most dishes are not too salty nor oily.

Just a small feedback... the vegetables tend to be a tad slightly under cooked, the greens and carrots remain too crunchy for my elderly mum who uses dentures.

Keep it up, Soul Delicacies!
Soul Delicacies Pte Ltd responded7th Sep 2023 09:24 AM

Dear Mr Foong,

We sincerely appreciate your kind feedback. Knowing that you're satisfied with our tingkat brings us joy. Your support means a lot, and we're grateful you chose Soul Delicacies.

Thank you once again!

K
KOO Verified Purchase
5.0 / 5

Non-oily and very reliable caterer

Good food Good price very healthy and not oily.

Very reliable and we'll keep ordering it! Thank you
Soul Delicacies Pte Ltd responded20th Sep 2023 12:53 PM

Dear Mr Chieh Shen Koo,

Thank you so much for your kind words and support! We're delighted to hear that you're enjoying our food. Your satisfaction is our top priority, and we look forward to serving you again soon.

Carolyn
Carolyn Verified Purchase
4.0 / 5

Comes with two proteins

This is the repeating order. We ordered dinner, comes with 2 proteins, typically chicken and beef/fish/prawns. We get bored with the style and taste after a while. May come back after taking a few months break.
Soul Delicacies Pte Ltd responded7th Sep 2023 09:28 AM

Dear Carolyn,

Thank you for your feedback. We hope to welcome you back soon for a refreshed dining experience. Your support means a lot to us!

Mrs Patricia
Mrs Patricia Verified Purchase
4.0 / 5

Nice food

Food are nice and healthy. It has both seafood (fish/prawn) or meat(chicken/beef) daily. Vegetable portion a bit less
Soul Delicacies Pte Ltd responded18th Apr 2023 09:52 AM

Dear Ms. Patricia,

We’d like to thank you again for taking the time to write this review of product. All feedback is highly appreciated, as it enables us here at Soul Delicacies to further develop our products and services.

In addition, your review will help our future customers to make more informed purchase decisions which will reduce the amount of customer returns. This will have a positive impact on the environment. We can make good together!

We’re very grateful for customers like you and hope you stick with us for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time.

Thank you again!

Delivery Feedback

Based on 73 customer responses.

  • On time or up to 30 min early: 56 (76.7%)
  • More than 30 min early: 14 (19.2%)
  • Late: 3 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 55
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 14
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 2
  • More than 30 min late: 0

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A customer just ordered for 50 pax for delivery on 7th Nov, 11:00AM
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