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Spark and Flame Catering (The Flame Cafe N Spark Restaurant)

4.4 / 5 (362 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (800)

Reviews (362)

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362 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Au
Mr Au Verified Purchase
5.0 / 5

Mother's Day Celebration

The food not salty. All dishes are nice and good portion. Nicely packed for self collection. Will order again.
Ms Wong WT
Ms Wong WT Verified Purchase
4.0 / 5

Tasty & Good

Helpful arrangements. Food in sufficient quantities to meet pax size and also tasty with good mix of flavours.
Mr Aaron Teo
Mr Aaron Teo Verified Purchase
  • Wedding
  • Bukit Batok West Avenue 7
  • 6th May 2023
  • 30 pax
  • Deluxe Buffet
5.0 / 5

Must try

Food quality was great and value for money, would definitely order again!
Special shout-out to the delivery staff for the wonderful service.
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Ms Lim Su Min
Ms Lim Su Min Verified Purchase
  • Baby Full Month
  • Yishun Street 51
  • 30th Apr 2023
  • 45 pax
  • Value Buffet
5.0 / 5

Generous spread!

Fuss free and value for money! Generous spread, taste is great, though I wish the kailan could have been prepared better (without the stem!) and there’s more gravy for the curry chicken.
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Mr Xavier Ng Verified Purchase
4.0 / 5

Delicious food but service needs to improve

Special type of catering as we can mix western with Asian food in 1 catering, food was great, except for Spaghetti as it is too sweet and tasted like bottled tomato ketchup.
The driver forgot to set up the burner to keep our food warm, which I have to serve all my guest cold food, if not the food tasting experience will be better.
Caterer did have service recovery of some desserts for the following weekend. Thank you for the nice gesture, but driver that delivered the food again spoilt our experience by delivering it to wrong address and refusing to redeliver to the correct address.
Our experience has been greatly penalised by the service attitude of the driver/ delivery person which I suspect is the same person for both deliveries.
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Delivery Feedback

Based on 311 customer responses.

  • On time or up to 30 min early: 260 (83.6%)
  • More than 30 min early: 21 (6.8%)
  • Late: 30 (9.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 218
  • Less than 10 min early: 2
  • 10–15 min early: 12
  • 15–30 min early: 28
  • More than 30 min early: 21
  • Less than 10 min late: 5
  • 10–15 min late: 3
  • 15–30 min late: 11
  • More than 30 min late: 11

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