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Spark and Flame Catering (The Flame Cafe N Spark Restaurant)

4.4 / 5 (362 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (800)

Reviews (362)

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28 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Evelynn Sim
Ms Evelynn Sim Verified Purchase
3.0 / 5

Average food, not as per review standard

The service was good, the men who came and setup up was on time and nice. The overall portion of the food was good and sufficient with extras leftover. However some dishes was not as nice as it was supposed to be. Beef Rendang taste was ok but meat was very tough not soft. Pineapple fried rice doesn’t taste like normal standard, just like normal fried rice taste. Sea coconut was very hard.
Thai Mango Salad Potato Wedges Beef Rendang Baked Scallop with Cheese Golden Salted Egg Yolk Prawn+6 Steam Chicken Siew Mai Baked Salmon Fillet with Lemon Butter Sauce Stir Fry Asparagus with Mushroom Oat Cereal Butter Chicken *DF Seafood Pineapple Fried Rice
view more 10 photos & videos
Ms Angie
Ms Angie Verified Purchase
  • Birthday
  • Bukit Batok West Avenue 6
  • 23rd Nov 2024
  • 45 pax
  • Value Buffet
2.0 / 5

Can do better

Drink was not enough.Had to buy own drinks as exrra cordial was not provided.Cups too was not enough for the guests.Can do better.
Ms GEORGINA CHUA
Ms GEORGINA CHUA Verified Purchase
3.0 / 5

Unsuitable for corporate event. Small family gathering only

1. The whole buffet setup came with a miserably cheap looking small plastic vase with fake flowers that the delivery man totally forgot about it and left standing alone on my shelf behind the buffet set-up!!
2. Lychee cordial was changed to pink guava without any prior notice.
3. Collection time was 3.30pm but failed to turn up. Had to call their office. By the time the delivery man came to collect, it was almost 5.15pm. My other caterer for dinner was already here and had to help him with the clearance.
Ms Amelia Tan
Ms Amelia Tan Verified Purchase
3.0 / 5

Price too steep, considering inflation now, guess it’s norma

Golden silk butter prawn is yummy all loved it, steamed sea bass sauce is nice but bones in the fish. Mango pudding is nice. Other dishes taste so so, price too steep. What came as a surprise is the individual bowls of yusheng which seemed strange during the lo-hei. But we made do and had fun!
JP
Ms Joyce Cheong Verified Purchase
3.0 / 5

Over-rated caterer.

Well below my expectation. The food arrived one full hour before my stated event timing, hence the food turned cold by the time my guests arrived. Although my menu include dessert, no dessert bowl was supplied. The curry chicken is too dry with little gravy. Sweet & sour fish is salty and not enough sauce provided. The xiaobai chye dish is very skimpy.
Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded20th Apr 2022 10:45 AM

Dear Ms. Joyce, thank you for your kind review. We will convey your message to our kitchen team and hope to hear from you again.

Delivery Feedback

Based on 311 customer responses.

  • On time or up to 30 min early: 260 (83.6%)
  • More than 30 min early: 21 (6.8%)
  • Late: 30 (9.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 218
  • Less than 10 min early: 2
  • 10–15 min early: 12
  • 15–30 min early: 28
  • More than 30 min early: 21
  • Less than 10 min late: 5
  • 10–15 min late: 3
  • 15–30 min late: 11
  • More than 30 min late: 11

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A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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