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Spark and Flame Catering (The Flame Cafe N Spark Restaurant)

4.4 / 5 (363 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (814)

Reviews (363)

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363 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jen
Ms Jen Verified Purchase
3.0 / 5

CNY Mini Buffet C

Had a very pleasant experience speaking to the senior catering executive, Bryan Lee, prior to the event. He was very professional, patient and accommodating. On event day, the food arrived much earlier at around 5.30pm (we planned to have reunion dinner around 6.30pm), and they were already cold when they arrived. Apart from the fish, chicken and vege, the rest of the dishes were very much to our disappointment. Honey cake was extremely sweet .. those who tried a bite had to end up throwing away, and we had to discard at least 3/4 of the tray. This was our first time ordering from this caterer and will likely be our last.
Five Blessings Chicken Ngoh Hiang Fragrant Garlic Mushroom Chicken Golden Cereal Prawn Choose one Golden Harvest Shrimp Paste Fried Rice+5 Blooming Prosperity Broccoli with Mushroom (All Vegetables Serve with Mini Abalone) Choose one Hong Kong Style Steamed Seabass Fillet Choose one
view more 9 photos & videos
Ms Cecilia Stanlake
Ms Cecilia Stanlake Verified Purchase
2.0 / 5

Order for CNY lunch was delivered COLD! Will not order again

Food was delivered cold!! every dish was cold!! Disappointed with change of dish from salt baked chicken to herbal chicken which was tough. Fish was misreable and abalone was hard. We had to cook the chicken and steam heat all the dishes to make it edible.
Because these were all cold our CNY day lunch was a disaster. We had to order KFC!! Absolutely disappointed. Will not order from you again.
Abundant Fortune Stir-Fried Mussels
Ms Sng Wan Chin
Ms Sng Wan Chin Verified Purchase
5.0 / 5

Very good pricing and good food

The food was overall very good, but the curry was abit too watery even though taste wise was perfect. can be thicker abit.

fried rice was not oily at oil and very enjoyable with basmati rice (healthier choice too)

rest of the dishes presentation was very good and pretty also

order slot delivery 11-12noon. got it at 11am
M
Rachel Verified Purchase
4.0 / 5

Prefer To Try A Different Taste Experience

Food preparation was different from other caterers, for example, lor han vegetables was completely different from the usual and so was the ngoh hiang and the sweet and sour prawns. What we expected to eat turned out differently and as such we need to get used to the novel way of food preparation. Food wise was fresh except turned out different. Should have given different names to the dishes. However the lor hei came with extremely generous ingredients; very very much more than what we usualy get. The amount and variety of ingredients was really very plentiful; two levels of ingredients in a big round plastic container that was packed separately. The cutlery was also individually wrapped in sets of fork, spoon and serviette which is greatly appreciated for the time spent doing this.
Prosperity Smoked Salmon Yusheng Prosperity Smoked Salmon Yusheng Fortune Yang Chow Fried Rice Fried Rice Everlasting Abundance Steamed Fish Fillet Five Blessings Chicken Ngoh Hiang+4 Prosperous Sweet & Sour Prawn Lor Han Vegetable Spiced Fortune Cumin Fried Chicken
view more 8 photos & videos

Delivery Feedback

Based on 312 customer responses.

  • On time or up to 30 min early: 261 (83.7%)
  • More than 30 min early: 21 (6.7%)
  • Late: 30 (9.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 218
  • Less than 10 min early: 2
  • 10–15 min early: 12
  • 15–30 min early: 29
  • More than 30 min early: 21
  • Less than 10 min late: 5
  • 10–15 min late: 3
  • 15–30 min late: 11
  • More than 30 min late: 11

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