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Swatow Seafood

4.6 / 5 (59 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.6 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (153)

Reviews (59)

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55 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

WS
Ms Seok Hong Ong Verified Purchase
5.0 / 5

Excellent quality and variety of food from Swatow! Kudos

The food arrived on time. The quality and variety was excellent! Presentation of food was appetising. Every single one of my guests love the food, even our Switzerland family, some of whom were more selective on their food choices. Thankful we catered from Swatow! One of the few really palatable caterers around!
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Ms Ng
Ms Ng Verified Purchase
5.0 / 5

1st time ordering from Swatow, and will order again!

This is my 1st time ordering food catering from Swatow and it's a pleasant experience. Food arrived on time properly packed and driver explained the sauces for the different dishes. Food portion was generous and ingredients "gao gao". Cereal prawns were big, looking very presentable. One area of improvement is that the silver fish fried rice was a bit dry.
Swatow Seafood responded13th Dec 2023 01:45 PM

Hi Ms Ng,

Thank you for choosing Swatow for your catering needs, and we appreciate your valuable feedback. We're delighted to hear that your first experience with us was a pleasant one.

It's great to know that the food arrived on time, well-packed, and that the driver provided helpful explanations about the different sauces. We are pleased that you found the food portions generous and the ingredients high in quality. We take pride in presenting dishes that meet high standards.

We appreciate your feedback on the silver fish fried rice. Your input is valuable, and we will certainly look into ways to enhance this particular dish to ensure it meets your expectations in the future.

If you have any further suggestions or if there's anything else we can do to improve your experience, please feel free to let us know. We look forward to serving you again in the future.

Thank you for your support.

AL
Ms Angel Lim Verified Purchase
5.0 / 5

Good portion size and delicious food!

Food was yummy and portion size was enough to feed at least 28 people(ordered for 20pax)! All my guests liked and praised the savory crystal bun, salted egg prawn, the seafood noodles, bi feng tang chicken and mango sago. Cereal fish fillet was a miss as the fish was dry and hard, not very fresh too. Other than that, the rest of the items were all loved by everyone, truly above my expectations as it was only a mini buffet.
Swatow Seafood responded4th Oct 2023 12:48 PM

Thank you for your feedback! We're delighted to hear that you and your guests enjoyed most of the dishes, including the savory crystal bun, salted egg prawn, seafood noodles, bi feng tang chicken, and mango sago. We apologize for the disappointment with the cereal fish fillet; we appreciate your honesty and will take this into consideration for future improvements. We're glad that overall, the food met your expectations for our mini buffet. If you have any more events in the future, please don't hesitate to reach out. We look forward to serving you again!

Delivery Feedback

Based on 51 customer responses.

  • On time or up to 30 min early: 42 (82.4%)
  • More than 30 min early: 6 (11.8%)
  • Late: 3 (5.9%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 34
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 8
  • More than 30 min early: 6
  • Less than 10 min late: 1
  • 10–15 min late: 2
  • 15–30 min late: 0
  • More than 30 min late: 0

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