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Swatow Seafood

4.6 / 5 (59 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.6 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (153)

Reviews (59)

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59 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

HP
Mr Ho peng yong Verified Purchase
5.0 / 5

Worth the money, ????‍???? recommendations are good.

All the food is nice and above standard.
Quantity is enough for my ????.

Wok Fried Silver Fish Fried Rice????
Sin Chow Bee Hoon????
Sweet & Sour Fish????
Swatow Signature Chicken????
Seafood tofu with Assorted Vegetables????
Signature ‘Bi Feng Tang’ Fried Prawn????
Hong Kong Siew Mai????
Steamed Teochew Crystal Bun (Savoury)????
Fried Shrimp Dumpling????
Honey Roasted Char Siew Puff????
Teochew Yam Paste with Gingko Nuts????
Signature ‘Bi Feng Tang’ Fried Prawn
Swatow Seafood responded10th Aug 2022 02:08 PM

Dear Mr. Ho,

Thank you for your kind review. We really do appreciate the kind words and are looking forward to serving you again!

Mr Bryan Tang
Mr Bryan Tang Verified Purchase
5.0 / 5

Great merchant with affordable package for smaller groups.

Great caterer with affordable buffet package for smaller group size. Food was tasty and came with generous portions (which we could not finish). The delivery time was followed and the driver reached slightly earlier to drop off the food.
Swatow Seafood responded10th Aug 2022 02:08 PM

Dear Mr. Tang,

Thank you for your kind review. We really do appreciate the kind words and are looking forward to serving you again!

Ms Shermaine Lin
Ms Shermaine Lin Verified Purchase
5.0 / 5

Quality, Quantity, Prompt Communication Assured

Communication from restaurant was prompt and reassuring. Food quantity was more than enough to cater to 30 fully consuming adults and Swatow food quality absolutely win over those commercialised caterers (e.g N. GDN, SLT etc).
My only issue was the fried prawn might not be a good buffet choice cause it ended up to hard to chew, in case anyone gets confused like me, do note that the signature sauce is fried into the dish, not separate like a container of mayo.
Swatow Seafood responded6th Jul 2022 11:00 AM

Hello! Thank you for your kind review and for the valuable feedback, we really appreciate you taking the time out to leave a review! Thanks for the feedback on our fried prawns, we will definitely be mentioning it to your chefs and to hopefully improve our future menus. We're looking forward to serving you again!

Mr Ivan Ng Zhi Jie
Mr Ivan Ng Zhi Jie Verified Purchase
3.0 / 5

Review for Swatow Seafood Catering - Classic Mini Buffet

The food was not appetising and the taste was not great, still needs a lot of improvement. More timely updates on the delivery status to the customer would be better as the hotline is often not able to call through.
Swatow Seafood responded6th Jul 2022 11:03 AM

Hello! Thank you for your kind review and for the valuable feedback, we really appreciate you taking the time out to leave a review! We're sorry you've had a bit of an unsavoury experience with our delivery team, this is definitely not a service standard that we strive for and we will definitely be looking into the situation so we can improve upon our customer service. For our food, we do apologise and will be looking into improving our offerings and menus in the near future.

Ms Wing Meng
Ms Wing Meng Verified Purchase
5.0 / 5

Value for money and some dishes turn out better than normal.

On the whole food is nice and like the chicken and crystal bun turned out better than expected. Other than rice and bee Hoon , food portion was just enough .
Swatow Seafood responded8th Jun 2022 02:53 PM

Hello! Thank you for your kind review and for the valuable feedback, we really appreciate you taking the time out to leave a review! We will be sure to pass on the feedback about the rice and bee hoon portions to our chefs in order to better serve everyone in the future. We're looking forward to serving you again!

Mr Desmond
Mr Desmond Verified Purchase
4.0 / 5

Communication Can be better

The foods overall are ok , but there are confuse as Swatow did not bring the food warmers but my order are buffet.
Swatow Seafood responded8th Jun 2022 02:55 PM

Hello! Thank you for your kind review and for the valuable feedback, we really appreciate you taking the time out to leave a review! We're sorry that you've experience some issues with our communication. We'll be sure to work on improving on that to better serve everyone in the future! We're looking forward to serving you again!

Ms Loi Boon Chin
Ms Loi Boon Chin Verified Purchase
4.0 / 5

Value for money

Service staff is polite and the food arrived on time. Food is delicious and well presented. Only wish the quantity has been a bit more.
Steamed Teochew Crystal Bun (Savoury) Other Food Items or Photos of Event (Please fill in below) Teochew Yam Paste with Gingko Nuts Swatow Signature Chicken Sweet & Sour Fish+2 Wok Fried Silver Fish Fried Rice
view more 6 photos & videos
Swatow Seafood responded18th May 2022 10:58 AM

Dear Ms Loi
Thanks for taking time to write a comments to us. That's really means a lot to ours OP and kitchen teams. Your encouragement does means so muz to the team.
Thanks

Ms LOW LE NA CINDY
Ms LOW LE NA CINDY Verified Purchase
5.0 / 5

Swatow staff was helpful, polite and responsive.

My parents love the food so much! No regret choosing Swatow this time. Food came on time and neatly packed. Will definitely keep Swatow in mind for future catering.
Swatow Seafood responded9th Mar 2022 10:36 AM

Dear Ms Low,

We are happy to rec'd your good commend and knowing your parent love the food. That is really a great great encouragement to ours team. We will cond do our best and provide good and healthy food for our customers.
Hope to hear from you soon for your next order. Once again, thanks for taking time to write to us too.

Ms Mei Xi
Ms Mei Xi Verified Purchase
5.0 / 5

Great Food!

Food was really good, everyone enjoyed it! It was kids-friendly as well - all the dishes were non-spicy and chilli sauces were packed separately for those who like their food spicy.
Sweet & Sour Fish Wok Fried Silver Fish Fried Rice Teochew “Mee Swa” with Shredded Meat Steamed Teochew Crystal Bun (Savoury) Teochew Yam Paste with Gingko Nuts+8 Teochew Steamed Braised Meat Bun Signature ‘Bi Feng Tang’ Fried Prawn Honey Roasted Char Siew Puff Crispy Spring Roll Seafood tofu with Assorted Vegetables Choose one Swatow Signature Chicken
view more 12 photos & videos
Swatow Seafood responded29th Dec 2021 10:57 AM

Our company team thanks you for your support, it is our pleasure to serve you and wish you a pleasant meal!
We hope there will be another opportunity to serve you. Thanks

Mr Joseph Lim
Mr Joseph Lim Verified Purchase
4.0 / 5

Value for money teochew cuisin

Food delivered on time. Food taste good. My family love the food. Value for money but will be better if paper plates are provided. Will order again.
Other Food Items or Photos of Event (Please fill in below)
Swatow Seafood responded8th Jun 2022 02:56 PM

Hello! Thank you for your kind review and for the valuable feedback, we really appreciate you taking the time out to leave a review! We'll definitely be taking into consideration the addition of disposable plates in our future offerings. We're looking forward to serving you again!

Delivery Feedback

Based on 51 customer responses.

  • On time or up to 30 min early: 42 (82.4%)
  • More than 30 min early: 6 (11.8%)
  • Late: 3 (5.9%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 34
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 8
  • More than 30 min early: 6
  • Less than 10 min late: 1
  • 10–15 min late: 2
  • 15–30 min late: 0
  • More than 30 min late: 0

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