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Swatow Seafood

4.6 / 5 (59 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.6 / 5
Service & Communication4.5 / 5
Value4.4 / 5

Customer Photos (153)

Reviews (59)

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59 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AL
Ms Angel Lim Verified Purchase
5.0 / 5

Good portion size and delicious food!

Food was yummy and portion size was enough to feed at least 28 people(ordered for 20pax)! All my guests liked and praised the savory crystal bun, salted egg prawn, the seafood noodles, bi feng tang chicken and mango sago. Cereal fish fillet was a miss as the fish was dry and hard, not very fresh too. Other than that, the rest of the items were all loved by everyone, truly above my expectations as it was only a mini buffet.
Swatow Seafood responded4th Oct 2023 12:48 PM

Thank you for your feedback! We're delighted to hear that you and your guests enjoyed most of the dishes, including the savory crystal bun, salted egg prawn, seafood noodles, bi feng tang chicken, and mango sago. We apologize for the disappointment with the cereal fish fillet; we appreciate your honesty and will take this into consideration for future improvements. We're glad that overall, the food met your expectations for our mini buffet. If you have any more events in the future, please don't hesitate to reach out. We look forward to serving you again!

yvonne ong
yvonne ong Verified Purchase
4.0 / 5

Good food

Ordered sambal fish but sweet and sour fish came instead. My guests said the fish was not fresh. Food was otherwise nice.
Swatow Seafood responded27th Sep 2023 03:16 PM

Dear Yvonne,

We apologize for the mix-up with your order and any inconvenience it may have caused. We're sorry that you received sweet and sour fish instead of the sambal fish you ordered.

We also regret that the fish did not meet your expectations in terms of freshness. We take food quality seriously, and we will look into this matter to prevent it from happening again.

We're glad to hear that you enjoyed the rest of your meal. We value your feedback and hope you'll give us another chance to serve you better in the future. If you decide to order from us again, please inform our staff of your previous experience, and we'll ensure a smoother dining experience for you.

Thank you for bringing this to our attention.

Mrs Teow
Mrs Teow Verified Purchase
5.0 / 5

The dishes were cooked n prepared like restaurant standard.

Spring roll is awesome, every piece is huge with a lot of stuffings
Seafood tofu , exactly like restaurant standard with real prawns, scallops assorted mushroom , vegetables
Roasted chicken was well prepared -meat was tender n moist
Yam paste was served with pumpkin n ginko nuts on top .
Yam was tasty n fragrance , was served with white clear liquid , mildly sweeten. I like this combination but some of my guest prefer served with coconut creme instead.
Teochew steamed bun/meat, belly pork was well stewed n tender . Overall ratings *****
Swatow Seafood responded5th Aug 2023 10:29 AM

Hi Mrs Teow,

Thank you for your wonderful feedback and support! We're thrilled to hear that you enjoyed our dishes, which were prepared to the restaurant standard.

The spring rolls with generous fillings and the Seafood Tofu with real prawns, scallops, mushrooms, and vegetables are some of our highlights, and we're glad they met your expectations.

We're delighted that you found the Roasted Chicken tender and moist, and the Yam Paste with pumpkin and ginko nuts on top was also to your liking.

Your preference for coconut creme with the Yam Paste is duly noted, and we'll consider offering that option in the future.

Lastly, we're thrilled that you loved the Teochew Steamed Bun with belly pork. Your overall rating of five stars means the world to us!

Thank you for your support and for choosing Swatow restaurant. We can't wait to serve you again soon.

Regards,
CK Wong
Swatow Restaurant

Ms Diana
Ms Diana Verified Purchase
4.0 / 5

Awesome food!

The food was awesome! My guests and my family thoroughly enjoyed the buffet! Thank you to Swatow Seafood.
Swatow Seafood responded5th Aug 2023 12:34 PM

I'm glad to hear that the food was a hit! It sounds like you and your guests had a wonderful time enjoying the buffet from Swatow Seafood. Your kind words have been passed along, and we truly appreciate your feedback. If you have any other events or occasions in the future, don't hesitate to reach out. We'd love to cater for you again! Have a fantastic day!

EY
Mr Kenny Ng Verified Purchase
4.0 / 5

Overall the food is good. Reasonable price for 20 paxs.

Wok Fried Silver Fish Fried Rice : good
Hong Kong Noodles with Seafood : okay
Signature ‘Bi Feng Tang’ Fried Prawn : okay
Sweet & Sour Fish : GOOD!
Swatow Signature Chicken : GOOD!
Minced Meat with Egg beancurd : okay
Teochew Yam Paste with Gingko Nuts : VERY GOOD!
Steamed Teochew Crystal Bun (Savoury) : GOOD!
We finished most of the dishes! thumbs up! Will order again.
Thanks
Ms Patsy
Ms Patsy Verified Purchase
5.0 / 5

Good Food, Helpful Staff - Will definitely order again soon!

Food was good overall except that the fish was abit over-fried and dry. Foodline catering and Swatow Restaurant were very helpful in doing some customisations for us. All the dishes were finished.... but the portion of Rice and Bee Hoon was quite huge and we had to ask people to bring home in self provided food containers.
C
Ms Quck SS Verified Purchase
4.0 / 5

Good choice for small event!

Food was tasty and portion was sufficient. Besides the yam paste dessert, the fried rice and prawn paste chicken were also good. Crystal bun is very peppery though and quantity of cutlery provided was just enough.
Braised Broccoli and Black Mushroom in Oyster Sauce Signature ‘Bi Feng Tang’ Fried Prawn Honey Roasted Char Siew Puff
Swatow Seafood responded28th Sep 2022 01:29 PM

Thank you for your comments and support! We will improve and do our best,
Wishing you and your family have a pleasant meal and looking forward to your next visit.
Thanks and have a great day ahead.

Mr Kuah
Mr Kuah Verified Purchase
4.0 / 5

Tasty food selection which are better than the average.

Ordered for 30 pax but food was more than enough. Guests got to takeaway too! All the food selections were quite palatable. Crowd fave dish was the Signature ‘Bi Feng Tang’ Fried Prawn (not de-shelled but prawns were cut in halves for easier peeling). Note that Swatow Signature Chicken is served cold with dipping sauces provided. Teochew Yam Paste with Gingko Nuts is provided with separated light sugary syrup for pouring over.
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Swatow Seafood responded9th Sep 2022 12:24 PM

Dear Mr Kuah,

Thank you kindly for your positive review to us. It really does mean so much to kitchen & service crew to hear such positive remarks. I'm glad you've enjoyed the food and we look forward to serving you again!

Delivery Feedback

Based on 51 customer responses.

  • On time or up to 30 min early: 42 (82.4%)
  • More than 30 min early: 6 (11.8%)
  • Late: 3 (5.9%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 34
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 8
  • More than 30 min early: 6
  • Less than 10 min late: 1
  • 10–15 min late: 2
  • 15–30 min late: 0
  • More than 30 min late: 0

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