Delivery was prompt and on time. Food tasted mostly decent, however, there was mould on one of the dishes (sweet & sour fish).
Team Catering Pte Ltd responded2nd Mar 2026 02:22 PM
Hi, thank you for your feedback and support! We had noted on the sweet & sour fish with lookalike mold issue. We had investigated and get back to you on the service recovery. Sincerely apologizes for the inconvenience cause.
Carrot cake.. not enough egg
Meat roll.. portion insufficient for 30 pax
Dessert - not enough. Is should come in cup but came in tray n very little.
Noodles - overcooked
Dumpling- shown in menu is scallop but is prawn.
Team Catering Pte Ltd responded15th Feb 2024 10:00 AM
Dear Customer
We sincerely apologize for this isolated case of inconvenience and dissatisfaction you experienced with our catering services during your recent event.
We take your comments seriously and would like to assure you that we are committed to addressing the issues you raised. To make amends, we would like to propose the following resolutions:
Carrot Cake - Insufficient Egg: We apologize for the oversight. For your future orders, we will further ensure a proper balance of ingredients, including an adequate amount of egg in the carrot cake.
Meat Roll - Insufficient Portion: We regret the portion size issue. To address this, we will review our portioning practices and ensure that the serving sizes meet the expectations for the number of guests specified in the order.
Dessert - Quantity and Presentation: We apologize for the inadequate dessert portion and presentation. Although this seldom happens; going forward, we will revisit our dessert offerings, ensuring sufficient quantities and an improved presentation.
Noodles - Overcooked: We regret that the noodles were overcooked. To prevent this in the future, we will further enhance our cooking processes and quality control measures.
Dumpling - Incorrect Ingredient: We apologize for the error in presenting prawn dumplings instead of the scallop dumplings as indicated in the menu. We will take further steps to ensure accurate menu representation and fulfillment of orders.
Once again, we apologize for any inconvenience caused and appreciate the opportunity to rectify these issues. Please let us know if the proposed resolutions align with your expectations or if you have any further suggestions.
Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.
The food came in 1hour earlier and every dish was very cold. All guest was disappointed although the dish looks appetising.
i will not recommend this caterer to my family and friend. Great disappointment.
Delivery was late by 45 mins. Food was thus not warm. Portion was miserable. Fried rice & desserts in picture not enough to cater for 20 pax. In the end, I ordered pizza and fried chicken as additional dishes. Not recommend.
Food was not that delicious but acceptable. Not very sure whether is because of Chinese New Year and the food portion is a lot that why the taste are not there.
3rd, the iced Lemon Tea were served with 2 tanks, I understand from the delivery man that 1 tank is for 50pax. I’ve ordered for 110pax, many of them got no chance to get the drink.
4th, the fried beef was too hard, I guess it was over cooked.
Pilaf rice is tasteless, only 2 small containers of sauce provided for 1 full tray of spaghetti in the end much left untouched, fish fillet hard and just flour.
Delivery Feedback
Based on 93 customer responses.
On time or up to 30 min early: 77 (82.8%)
More than 30 min early: 8 (8.6%)
Late: 8 (8.6%)
*On-time delivery includes arrivals up to 30 minutes early.
Not MUIS certified
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