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Tian Wei Signature

4.6 / 5 (95 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
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On-time delivery*90%
Food Quality4.3 / 5
Service & Communication4.6 / 5
Value4.2 / 5

Customer Photos (118)

Reviews (95)

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95 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms TIOH YONG LI
Ms TIOH YONG LI Verified Purchase
5.0 / 5

Good food, Great service.

Particularly impressed with the good customer service! Follow-up was prompt, staff was very responsive and pro-active. Food is really good and enjoyable, and arrives hot daily. Delivery service is always around the same time each day, even in bad weather. Highly recommend.
Mrs Li Fo Mei
Mrs Li Fo Mei Verified Purchase
5.0 / 5

Great customer service from TianWei

Overall e food was alright, not too heavy of e herbs flavor.. customer service of TianWei is excellent, if u r out n nobody collects at the door they will call up to inform tat e food have arrived.. u can even "postpone" e meal if u have something on n wouldn't be having e meal..
L
Ms Lynn Chan Verified Purchase
4.0 / 5

Tasty Confinement Food

My 1st week with Tian Wei , so far very good. Food arrived at same time everyday ( 12 .30pm). No need to microwave as they are still warm in thermal bag despite being despatched from pandan loop to yishun. Love the daily soup where you can see the ingredients used. Tasty dishes with nutritious rice.
Meal Type: Lunch

Delivery Feedback

Based on 77 customer responses.

  • On time or up to 30 min early: 69 (89.6%)
  • More than 30 min early: 8 (10.4%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 68
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 0
  • More than 30 min early: 8
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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