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Tim Delight

4.4 / 5 (408 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (726)

Reviews (408)

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11 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

FP
Ms Fei Ping Koo Verified Purchase
1.0 / 5

Food standard is below expectations.

Overall the food did not meet the exceptions. Prawns are not fresh, fish has a smelly taste and curry chicken is signature but it does not meet our expectations.
We are disappointed with the foods.
Tim Delight responded13th Feb 2024 02:40 PM

Hi Fei Ping,

Thank you for the time to give us your valuable feedback.
I am very sorry to hear about this incident.

Our management takes a serious view of all comments from our valued clients, and we appreciate your feedback on our shortcomings so that we may improve and serve our clients better.
We hope that there will not be a recurrence of this problem.

Please accept our humble apologies. Your satisfaction is important to us.
Once again, thank you for your valuable feedback.

Joanne Kam
Joanne Kam Verified Purchase
3.0 / 5

Tiny portions

The portions are shockingly small. First time ever I ordered rice and it came less than half of the container (can refer to photo).
The dishes also are very small portion, except those cheap carbs dish like potatoes wedges, fries... Protein dishes are pathetic small. Even the vege dishes are small portion.
I emailed them to feedback on the tiny portion of the rice but never get a reply from them.
Choose one Choose one
Ms Chan Chin Wei
Ms Chan Chin Wei Verified Purchase
3.0 / 5

Food is acceptable, but service is Terrible!!!

Food is acceptable, but service is terrible.
First it delivery without the disposable utensils, and the delivery guy says it is not included. So he expect us to put the food on your hand and eat with our hand?

Next, the serviette given was put in a torn tissue box. What kind of service is this?!?

The food also did not come in any warmer bag. Normally for mini catering, the vendor will put the food in warmer bag. But this totally done have.

So after an hour of waiting for the delivery guy deliver the disposable utensil (after I call in to complain), the food is cold.

So if you are ok with poor service, then can consider, the food still ok except the har gao skin super thick and hard.
Other Food Items or Photos of Event (Please fill in below) Other Food Items or Photos of Event (Please fill in below)
S
Ms Shirley Verified Purchase
3.0 / 5

Disappointed

Was quite disappointed with Tim delight this year. First, they came late. Second, the food is not as good as before. Only the duck and noodles were good.
I ordered from Tim delight last year and the reviews were great that's why I ordered again this year.

Will probably not order from them again.
Other Food Items or Photos of Event (Please fill in below) Roasted Duck with “Hoi Sin” Sauce

Delivery Feedback

Based on 285 customer responses.

  • On time or up to 30 min early: 242 (84.9%)
  • More than 30 min early: 14 (4.9%)
  • Late: 29 (10.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 221
  • Less than 10 min early: 1
  • 10–15 min early: 11
  • 15–30 min early: 9
  • More than 30 min early: 14
  • Less than 10 min late: 2
  • 10–15 min late: 10
  • 15–30 min late: 9
  • More than 30 min late: 8

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