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Tim Delight

4.4 / 5 (408 reviews) 4.7 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (726)

Reviews (408)

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408 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Repeat customer

Repeat order, food is consistently delivered but I noticed that portions have reduced. The fish dishes can taste a little fishy at times but I love the variety of vegetables and fried items offered. Not a big fan of the tofu items which can be rather bland but they do try their best not to repeat the dishes which I appreciate. Would love to see them attempt prawns or other fusion dishes in their menu for freshness :)
Mrs Amelia Ong
Mrs Amelia Ong Verified Purchase
5.0 / 5

Great improvement in soups!

Quantity and quality have declined a bit but I have also noticed that their soups have improved tremendously. It is not as oily as before and equally flavourful. Customer service from Tim Delight remains fantastic and they try their best to accommodate my dietary requests. Will continue with them for another cycle.
N
N Verified Purchase
4.0 / 5

Food acceptable but often late

Repeat order and this time the quality and quantity of food seems to have declined like others commented. Overall the food is still acceptable to me, but I am concerned about the delivery time to my location, which suddenly changed to around 1pm every day. A few times the food even arrived close to 2pm while it was labelled safe to consume by 130pm. Nevertheless, customer service Cassie was friendly and helpful with checking of delivery status. I'll probably consider ordering again if they change delivery route in future.
Ms Sandie Fun
Ms Sandie Fun Verified Purchase
4.0 / 5

Food no longer worth the price paid

After 60 days with Tim Delight, we have decided to move on to another caterer. Food used to be flavorful and tasted great during the 1st 20 days. Sadly, quality and quantity have gradually declined. It's as if there has been a change of chef. Vegetables have too much starch, soups are too salty and frozen meat (fish or chicken) is used almost all the time. Sometimes the portions look like for 1 pax when we ordered for 2 pax (see pictures).
20 Days Lunch/Dinner Tingkat (3 Dishes + 1 Soup OR 4 Dishes) 2pax only 20 Days Lunch/Dinner Tingkat (3 Dishes + 1 Soup OR 4 Dishes) 2pax only 20 Days Lunch/Dinner Tingkat (3 Dishes + 1 Soup OR 4 Dishes) 2pax only

Delivery Feedback

Based on 285 customer responses.

  • On time or up to 30 min early: 242 (84.9%)
  • More than 30 min early: 14 (4.9%)
  • Late: 29 (10.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 221
  • Less than 10 min early: 1
  • 10–15 min early: 11
  • 15–30 min early: 9
  • More than 30 min early: 14
  • Less than 10 min late: 2
  • 10–15 min late: 10
  • 15–30 min late: 9
  • More than 30 min late: 8

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A customer just ordered for 15 pax for delivery on 24th Dec, 6:00PM
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