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Tingkat Mama

4.4 / 5 (122 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (141)

Reviews (122)

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122 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LT
Ms Liza Verified Purchase
5.0 / 5

Yummy meat and soup dishes!

I really like the containers instead of throwing away plastic. The thermal bag also keeps the food warm till dinner time, so that's good too. Apart from the meat dishes and soups, the rest can be improved.
Tingkat Mama responded27th Jun 2020 09:31 PM

Thank you for your review and we will take in your feedback and make improvement. Thanks again for subscribing with us.

Ms Ling
Ms Ling Verified Purchase
3.0 / 5

Ok food but sometimes oily

Food is ok, usually comes around 4pm . Leafy vegetable sometimes look like it wasn't washed very clean, soup can be a little oily at times. Have not received fish so far.
Tingkat Mama responded31st Jul 2020 05:45 PM

Thank you for your feedback.

Ms Lim
Ms Lim Verified Purchase
5.0 / 5

Unique food! Different cuisines each week!

Repeated satisfied customer!! Been ordering from tingkat mama for almost 3 months now. I really enjoy the food. This week's food was particularly appetizing- peranakan chicken, otah, chap chye and fish maw soup (peranakan themed dinner). I really love how their food is not the usual Asian run of the mill tingkat. Instead their food has different flavours, seasonings (for meat) that are so tasty and unique!! Thanms tingkat mama!
5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)
Tingkat Mama responded31st Jul 2020 05:50 PM

Thank you for your continuous support and feedback.

Ms Chris Lim
Ms Chris Lim Verified Purchase
5.0 / 5

Great food with good value!

Follow ups was done very promptly and politely. Food taste good and portion size just nice for the elders in my house. Also environmentally friendly using tingkat containers cause usually for 1 pax is plastic containers.
Tingkat Mama responded18th Jun 2020 09:28 PM

Thank you for your review and we are glad that you like our food.

CE
Ms Corrine Eau Verified Purchase
4.0 / 5

Worth the price, thumbs up!

The food is definitely above average,not salty and always warm. Their soup is good and i do nof feel thirsty after the meal. Rice portion is on the smaller side.
5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)
Tingkat Mama responded27th Jun 2020 09:33 PM

Thank you for your review. We are glad that you have enjoyed our food. Thanks again for subscribing with us.

Mr Ranndy Yip
Mr Ranndy Yip Verified Purchase
5.0 / 5

Review for Tingkat mama catering.

The service was great, their packaging and containers help with retaining heat so you don’t have to reheat the food. However, The food was quite bland. Particularly the soup. But then again, this means they use less salt.
Tingkat Mama responded18th Jun 2020 09:27 PM

Thank you for your review.

Ms Lim
Ms Lim Verified Purchase
4.0 / 5

Nice food. Worth it to try! yum yum yum.

Yummy food!! Served warm in air tight vacuum packed tingkat and with a thermos bag.
Delivery is always on time at around 5+pm.
There is western food and other cuisines like Thai which is a refreshing change from the usual chinese food .
Recommended :)
5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)
Tingkat Mama responded4th Jul 2020 02:35 PM

Thank you for your feedback. Glad you like the food.

Ms Tan Peui Fun
Ms Tan Peui Fun Verified Purchase
4.0 / 5

Home Cook Value Meal

I like the foods & services of the Tingkat Mama. I Will suggest to increase the food portion overall the food taste is well served. Tingkat is nicely packed and service is good. Menu is updated weekly.
5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)
Tingkat Mama responded12th Jun 2020 06:36 PM

Thank you for your review. Glad you like our food and service.

Ms Lim
Ms Lim Verified Purchase
5.0 / 5

Delicious food. But can be less salty! Recommended thanks!

I like how there are sometimes different cuisines of food. One of the days they gave western- pumpkin soup, chicken chop and western veg. It was nice! In general I like the food. However at times the meat dishes can be too salty. The portions can be small at times too.
If they could increase portions, make meat dishes less salty that would be great!
Choose one
Tingkat Mama responded4th Jul 2020 02:36 PM

Noted on your feedback . Thank you for your feedback.

Ms Alicia
Ms Alicia Verified Purchase
5.0 / 5

Has a great variety of tasty food.Environmental friendly too

Vendor texted to confirm my order within 30min after my payment. Food was delivered in Tingkats around 4pm each day and food was still warm by the time I tucked into them at 7pm. I just have to heat up the soup and this had saved me a lot of time to reheat dinner that was delivered in plastic containers in the past from other vendors. Food variety is great and a lot more flavourful than other vendors we had tried. However, the food can be quite salty and I will be thristy at night. Will order again though.
5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice) 5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice) 5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice) 5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice) 5 Days Tingkat Trial (3 Dishes + 1 Soup, Without Rice)
Tingkat Mama responded11th Jun 2020 09:14 AM

Thank you for your feedback. Glad you enjoy our food.

Delivery Feedback

Based on 122 customer responses.

  • On time or up to 30 min early: 109 (89.3%)
  • More than 30 min early: 9 (7.4%)
  • Late: 4 (3.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 108
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 9
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 1

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