Tingkat Mama

The food is definitely above average,not salty and always warm. Their soup is good and i do nof feel thirsty after the meal. Rice portion is on the smaller side.

The service was great, their packaging and containers help with retaining heat so you don’t have to reheat the food. However, The food was quite bland. Particularly the soup. But then again, this means they use less salt.

Yummy food!! Served warm in air tight vacuum packed tingkat and with a thermos bag.
Delivery is always on time at around 5+pm.
There is western food and other cuisines like Thai which is a refreshing change from the usual chinese food .
Recommended :)

I like the foods & services of the Tingkat Mama. I Will suggest to increase the food portion overall the food taste is well served. Tingkat is nicely packed and service is good. Menu is updated weekly.

I like how there are sometimes different cuisines of food. One of the days they gave western- pumpkin soup, chicken chop and western veg. It was nice! In general I like the food. However at times the meat dishes can be too salty. The portions can be small at times too.
If they could increase portions, make meat dishes less salty that would be great!

Vendor texted to confirm my order within 30min after my payment. Food was delivered in Tingkats around 4pm each day and food was still warm by the time I tucked into them at 7pm. I just have to heat up the soup and this had saved me a lot of time to reheat dinner that was delivered in plastic containers in the past from other vendors. Food variety is great and a lot more flavourful than other vendors we had tried. However, the food can be quite salty and I will be thristy at night. Will order again though.

I am so glad I tried this new tingkat provider!!
The moment i put in an order, the provider contacted me in 30 mins to say i could start my order immediately. Super efficient.
Also, food comes in a double vacuum tingkat with special resuable plastic covers that keeps the food warm and fresh inside. The tingkat is then placed in a thermos bag. Food comes at 4-5pm but is still warm when we eat it at 6+PM. Just have to reheat the soup.
I like how the tingkat's exterior is always so clean n not oily- so different from other caterers I have tried.
Company is also very accommodating to exclude food that my family can't take e.g. fish with bones.

The food is also very nice! It has non chinese food too like Thai basil pork, korean pancakes- which is such a pleasant change from the usual run of the mill food that tingkat companies provide.

Have signed up with them again!! Thanks Tingkat Mama!

I have agreed with the previous review that this caterer has indeed put in lots of effort in ensuring food delivered stay warm for 2 hours using their special tingkat containers and sturdy thermos bag. I have chose to order with them because they do offer the environmentally friendly packaging which I absolutely love!

However, food is just average and the portion is just nice.
There was a hiccup for dinner where we were given repeated food choices - two containers of basil leave pork, we feedback to the owner and they did gave us extra side order for the next dinner to make it up.

In all, we are satisfied with their prompt customer service but there is room for improvement on the food.