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Tingkat Mama

4.4 / 5 (122 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (141)

Reviews (122)

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118 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Karen Yeong
Ms Karen Yeong Verified Purchase
5.0 / 5

Good Tingkat Service

Tingkat Mama was my first choice after reading so many reviews and indeed it is a good choice. Their dishes are not heavily seasoned nor too oily. The soups are good too. It is an ideal choice for the elderly. One more plus point of Tingkat Mama is their vaccum sealed tingkats and termal bags. Their wares are clean. Food is always warm when they arrived. Our area is Tampines and they usually reach between 5.30 - 6.30pm.
Tingkat Mama responded22nd Aug 2020 11:42 AM

Thank you for your feedback. We will do our best to provide good service to our customers.

Mr Luu Haur Chan
Mr Luu Haur Chan Verified Purchase
5.0 / 5

Taste good and healthy

We love the food. Taste good and less salty and oily. Another plus point is that Tampines delivery time is around 6pm, just nice for dinner. However, for our 3 pax order the food portion seems insufficient as shown in review photos. The management may want to look into the food portion for 3-4pax. Otherwise it may seem to not be able to justify for a high price paid.
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Kwan Hsiao Yuen
Kwan Hsiao Yuen Verified Purchase
4.0 / 5

Average food. Quality and portions can be better

Food was delivered warm and before 6pm, which was good for us as we normally have early dinner. Kind of them to WhatsApp the menu for the week. Portions were average and sometimes little, and food was generally average. We didn't enjoy some of the processed food like fish sticks and otah chicken. Spare Rib King turned out to be fried pork slices which was dry. Fried fish was also overcooked and dry.
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Linda Tan
Linda Tan Verified Purchase
4.0 / 5

It was nice to have this kind of food which is quite healthy

Food was like home cooked and healthy but can be a bit bland at times. This is the only tingkat provider with meals that I do not see any processed food. It’s also environmental friendly as it do not use disposable plastic for meals and comes with a thermal cover. There was one occasion that the meal came superb late like almost 8.30pm than reach my place and I was not prep about it. The rest of days it delivered before I reached home.
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Ms Emily Chin
Ms Emily Chin Verified Purchase
5.0 / 5

Value for Money! Variety of Dishes!

Food were delicious & variety of dishes, except meat abit too hard at times by the time I eat... my 3rd repeat order, will order again because it is value for money for the convenience of delivery to your door step. Thumbs UP!
5 Days Tingkat Trial (3 Dishes + 1 Soup)
Tingkat Mama responded17th Aug 2020 08:36 PM

Thank you for your feedback. We are glad that you like the food.

Mr Tan kah wee
Mr Tan kah wee Verified Purchase
4.0 / 5

Tingkat 5 days

Food deliver still warm in the container, was on time. Good. Will recommend to friends from the north east. Value for money. Soup portion is good. Nice for children too.
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Tingkat Mama responded22nd Aug 2020 11:37 AM

Thank you for your feedback and recommendation.

Delivery Feedback

Based on 122 customer responses.

  • On time or up to 30 min early: 109 (89.3%)
  • More than 30 min early: 9 (7.4%)
  • Late: 4 (3.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 108
  • Less than 10 min early: 0
  • 10–15 min early: 0
  • 15–30 min early: 1
  • More than 30 min early: 9
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 1

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