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WORD. Events and Catering

4.1 / 5 (119 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*65%
Food Quality3.9 / 5
Service & Communication3.7 / 5
Value3.9 / 5

Customer Photos (208)

Reviews (119)

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119 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr J
Mr J Verified Purchase
4.0 / 5

Ok ok

All ok ok ok ok ok
Ok ok ok ok ok ok
All ok ok ok ok ok
Ok ok ok ok ok ok
All ok ok ok ok ok
Ok ok ok ok ok ok foodline
Ms Priscilla Lim
Ms Priscilla Lim Verified Purchase
4.0 / 5

Good variety of food

Good variety of food. Mainly western and malay but as these meals are for my helpers, it's quite good as it's not so chinese-based. Had some issues with customer service initially but it's better now and the food arrives more or less on time now.
Vivian
Vivian Verified Purchase
2.0 / 5

Food too salty and oily. Doesn't follow customer instruction

Don't bother ordering from this caterer if u are eating with kids. I asked for no spicy and no curry but end up having at least 1 spicy dish each day. I requested to skip meal every Friday but food was delivered at least twice on Friday. This shows that the caterer doesn't look at your instructions. Not to mention the taste, almost 95% of the dishes are too oily and too salty.
Choose one Choose one
Mr Gerard
Mr Gerard Verified Purchase
3.0 / 5

Repetitive Dishes Almost Everyday

Food is generally spicy and the dishes are very repetitive. Chicken is served almost everyday and you will get tired of it. Not recommend if you have kids or family members who are not into spicy food on a daily basis.

Delivery timing is also not consistent. They were supposed to deliver on one of the days after a PH but failed to do so. I had to call Foodline to check and I was told that they were closed on that day. They failed to inform beforehand that they were not operating on that day.
WORD. Events and Catering Tingkat Meal (10 Days)

Delivery Feedback

Based on 114 customer responses.

  • On time or up to 30 min early: 74 (64.9%)
  • More than 30 min early: 4 (3.5%)
  • Late: 36 (31.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 69
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 23

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A customer just ordered for 40 pax for delivery on 15th Nov, 11:30AM
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