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WORD. Events and Catering

4.1 / 5 (119 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*65%
Food Quality3.9 / 5
Service & Communication3.7 / 5
Value3.9 / 5

Customer Photos (208)

Reviews (119)

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101 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

YS
Ms Yar Sin Verified Purchase
4.0 / 5

Please keep continue improve and maintain your food quality.

1.The overall food and services are satisfied.
2.However, our staff feedback about mutton rendang, the meat is too hard to consume and taste not so good.
3.We ordered Ice Lemon Tea in our confirmation order. But the caterer provided Fruit punch lemon which taste too sweet.
4.We ordered another tray Fried egg noodle, but the caterer provided look like fried mee goreng (half tray) & fried bee hoon (half tray).
Ms Santhiya
Ms Santhiya Verified Purchase
4.0 / 5

Pleasant service as well as prompt delivery which was great.

The food we ordered for our corporate event was good. The service was pleasant as well as they accommodated to our needs and replied on time to update us. The food as well was delivered much earlier than the expected timing which was pretty impressive. However, the curry had slightly been spilled out of the Bento sets which could have been avoided. Other than that, we had a pleasant experience with the catering services that we were provided with. Also, hope to see improvement in receiving the invoice on time.
Ms Cassandra
Ms Cassandra Verified Purchase
4.0 / 5

Expensive for the quality. Can improve further.

Packaged well, food is enough for a group of 9, but taste wise can be improved. Had to add our own seaweed chicken to the dishes. Tempura prawn was the best amongst the other dishes as the taste was pretty standard. Bowls, plates and cutlery provided were a little dirty.
KONICHIWA JAP PARTY SET
Ms Elvie Hau
Ms Elvie Hau Verified Purchase
4.0 / 5

Wrong order delivered and small portion

Food was delivered on time.
Wrong order was delivered. Ordered Sesame Oil Chicken but ended up with Chicken Curry!

Food portion is also really small, and 1 order even had only neck and no substantial meat on it.
Set 2 (min 10 boxes to order)
ST
Ms Sharon Tan Verified Purchase
4.0 / 5

The portion of the chicken is small and it is too hard. The tau kwa and beansprouts are too oily and salty.

Delivery Feedback

Based on 114 customer responses.

  • On time or up to 30 min early: 74 (64.9%)
  • More than 30 min early: 4 (3.5%)
  • Late: 36 (31.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 69
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 23

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