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WORD. Events and Catering

4.1 / 5 (119 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*65%
Food Quality3.9 / 5
Service & Communication3.7 / 5
Value3.9 / 5

Customer Photos (208)

Reviews (119)

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101 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

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Ms Winnie Wee Verified Purchase
5.0 / 5

Nice Food! Wonderful if delivery was on time!!!

Food was good but the delivery was late 2 hours. After set up, the caterer forgot the burners. Sigh! Caterer was too busy during the CNY and did not grasp the timing well and still forgot about the little stuff which were important. The caterer gave discount for the late delivery. Otherwise, the buffet would be rated very good.
WOK FRIED RICE WITH ANCHOVIES CRISPY GARLIC BUTTER PRAWN WOK FRIED RICE WITH ANCHOVIES WOK FRIED RICE WITH ANCHOVIES
E
Ms Euquin Verified Purchase
5.0 / 5

Love the food and setup, but the service can be improved.

The food is good and love the setup.

But the service definitely need to be improved during the peak period (Ordered during the Cny weekend). Driver was an hour late even though it is stated that the food would be ready to be eaten at 12pm. The food quantity is little. Understand if the pieces of fish, chicken is tagged fix to the number of headcount... But the noodle is way too little. Definitely not enough for 35pax.
Mrs Mindy goh
Mrs Mindy goh Verified Purchase
4.0 / 5

Just not my day.

Overall presentation is good. Food OK. Dessert disappointed as item spoilt. Service not bad as they get the dessert replace. Timing bad as they send to the wrong place at first.

Delivery Feedback

Based on 114 customer responses.

  • On time or up to 30 min early: 74 (64.9%)
  • More than 30 min early: 4 (3.5%)
  • Late: 36 (31.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 69
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 1
  • More than 30 min early: 4
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 23

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