Xiang's Catering

Food & presentation average.
But the delivery timing & collection back the utensils timing was bad.
Delivery and Collection both before the agreed time.
Causing many inconvenient to our guests.
Xiang 's catering will need to improve on it.

Rice is usual too much, the vegetables with beancurd & mushrooms never goes wrong. Yakitori so-so should be those that can be bought readily from frozen supply, fish was ok .Curry is must order dish all in all average. Can eat but not fantastic. Order as price seem reasonable. Service wise expect slight delay by 15-20min.

Initially, a bit disappointed as the delivery was not to time expected. Called hotline, answered and revert will get back. Subsequently did not receive any call back. Kept calling back but to no avail, seemed as if trying to avoid my call. Having to wait another 15mins frantically while imagining the catering had forgot my order, a backup delivery personnel came, and proceeded to setup the tables etc first, whilst explaining that the actual delivery person was stalled at another venue and is on his way with the food. Kudos to the delivery personnel, but not the person behind the telephone line.

Food was good, not great. Nothing to complain, but nothing of exceptional taste. Ordered 40pax and had a lot leftovers.

On side note, vegetarian bento is a disappointment. Can skip that totally; as feedback by the vegetarians.

Order came in time. Food is ok. Able to order for 20 pax. Will consider again for next party. Overall is ok

Service wise needs to improve. I missed two calls from the staff in touch with me for my order the day before. I was at a staycation. When she finally got me the next day, I apologised but her tone wasn’t friendly. Overall food was fresh. Curry chicken was so so, cauliflower and broccoli with mushroom was lack of taste, beehoon can be more flavourful, cereal prawn turned a little soggy, spring roll was nice, Mongolian fish and chocolate eclair was the best!

Poor customer service. Food quality not too great & considered expensive for price paid. Sometimes just seem that food packed from nearby foodcourt or market. If like that, why pay for such high price?

Food ok

The curry pok was very soggy and also very salty.

It is bad that the driver did not check out the parking location before delivery & cause late delivery.

I am totally disappointed in the services rendered. Firstly, your colleague called to say there was a short circuit hence the delivery will be late around 7pm when my original delivery was 5:30-6:30pm. That left me with no choice but have my guests seated to wait for the set up of buffet.

When the delivery man came, I was utterly shocked and speechless. I thought I had ordered mini buffet as all the containers were disposable aluminium foils. What kind of a set up for a full buffet catering!!!!!!!

Next, we realised that there was no ladle for the almond Logan drink and sweet sauce for the ngo hiang.

The experience was extremely disappointing and caused so much embarrassment to me with such set up which looked like mini buffet and the quantity looked like it is meant for 20 people and not 35.