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Xiang's Catering

4.6 / 5 (1,002 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*95%
Food Quality4.4 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (1712)

Reviews (1,002)

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971 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PF
Ms Pauline Foo Verified Purchase
5.0 / 5

Value for Money

1st ordering experience with Xiang's Catering and its not disappointing. Will order from them again on the next company event.
Mr Koh
Mr Koh Verified Purchase
5.0 / 5

Complains and compliment

Customer service very bad from Xiang’s as we had a dispute from morning 10am till i finishing order at 5.35pm when i know they are going to cancel their order. On top of that, i actually received one bento with a cockroach in it. Xiang’s is so lucky that my pax thrown it away before i can even get a photo of it. Other then this two point the rest are find, delivery man reached earlier the the time stated and was friendly.

Delivery Feedback

Based on 928 customer responses.

  • On time or up to 30 min early: 881 (94.9%)
  • More than 30 min early: 17 (1.8%)
  • Late: 30 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 755
  • Less than 10 min early: 28
  • 10–15 min early: 45
  • 15–30 min early: 53
  • More than 30 min early: 17
  • Less than 10 min late: 6
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 8

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A customer just ordered for 240 pax for delivery on 12th Nov, 12:00PM
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