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Xiang's Catering

4.6 / 5 (1,003 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*95%
Food Quality4.4 / 5
Service & Communication4.6 / 5
Value4.5 / 5

Customer Photos (1712)

Reviews (1,003)

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1,003 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PF
Ms Pauline Foo Verified Purchase
5.0 / 5

Value for Money

1st ordering experience with Xiang's Catering and its not disappointing. Will order from them again on the next company event.
Mr Koh
Mr Koh Verified Purchase
5.0 / 5

Complains and compliment

Customer service very bad from Xiang’s as we had a dispute from morning 10am till i finishing order at 5.35pm when i know they are going to cancel their order. On top of that, i actually received one bento with a cockroach in it. Xiang’s is so lucky that my pax thrown it away before i can even get a photo of it. Other then this two point the rest are find, delivery man reached earlier the the time stated and was friendly.
Mrs Brenda van Huizen
Mrs Brenda van Huizen Verified Purchase
5.0 / 5

Good service and food!

Good service! Quick set-up with good food. Caterers were very polite and professional. Easily contactable via phone. Definitely value for money.

Delivery Feedback

Based on 929 customer responses.

  • On time or up to 30 min early: 882 (94.9%)
  • More than 30 min early: 17 (1.8%)
  • Late: 30 (3.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 756
  • Less than 10 min early: 28
  • 10–15 min early: 45
  • 15–30 min early: 53
  • More than 30 min early: 17
  • Less than 10 min late: 6
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 8

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A customer just ordered for 15 pax for delivery on 14th Nov, 12:30PM
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