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"Don't ever make any order from this caterer."

Review of ECreative Catering Pte Ltd by Han Chwee Juan

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1.0 /5
(Verified Purchase)
Reviewed on 7th Feb 2025
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Don't ever make any order from this caterer.
Reviewed on 7th Feb 2025 Verified Purchase
1) delivered was late by 30 minutes to start with and 2 out of the 10 discs ordered were missing! The delivery man had to go back to the kitchen to take the 2 missing discs and final set up was done about 2.5 hrs later than the original delivery ... More time.
2) one of the 10 discs that I ordered was wrong and replaced by another disc without prior consultation with me. I only discovered after delivery was made! the reason given was no stock for the original disc that I have ordered, made payment and confirmed by the caterer more than 1.5 months in advance!
3) the sticker on one of the discs packing shown that the quantity is lesser than the order I have paid for! the excuse given was the only disc with the sticker was wrong in quantity and the rest of the discs without any sticker were correct. can anyone believe that was the case??
4) The cost of the total order was $1876.16 and the caterer insisted that they will only give me a $10 refund which I think is an insult!
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Blessing Reunion 福气团圆 @$25.50/pax (w/ Option of Yu Sheng, Platter)
provided by ECreative Catering Pte Ltd
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.4/ 5 Last 6 months
Most favourite dish: Curry Chicken
3464 reviews in total by past customers
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A customer just ordered for 10 pax for 6th Dec, 12:00PM
(Ordered a few hours ago)
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