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"Dishes are either too salty or too soggy."

Review of Fusion Spoon Catering Services by Mdm Nurin Chee

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5.0 /5
(Verified Purchase)
Reviewed on 5th Feb 2025
More:
Food
Service
Value
Dishes are either too salty or too soggy.
Reviewed on 5th Feb 2025 Verified Purchase
Delivery was on time. Some of my guest just arrived before the pick-up time and the team is nice to wait about 10-15 mins to let my guest take their food. Appreciate the patience of the delivery team. As for the taste, it was disappointing. A lot of ... More food is leftover because none of my guest like the food. The curry chicken, fish, ngoh hiang was too salty. Fried rice, bee hoon and vegetable are soggy, like yesterday's food reheated. Bee hoon are broken into small pieces. Saving grace is the pulut hitam, everyone like it. The water chestnut drink is also nice and not too sweet. Overall a disappointing experience for a chinese new year buffet.
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Value Buffet C @$15.80/pax
provided by Fusion Spoon Catering Services
Favourite dish: Pulut Hitam
First time ordering from merchant: Yes
Will recommend this merchant: No
Winston from Fusion Spoon Catering Services responded to this review
Responded on 6th Aug 2025 01:25 PM
Thank you for taking the time to share your detailed feedback.

We’re truly sorry to hear that the food did not meet your expectations, especially for such a special occasion like Chinese New Year. We sincerely apologize for the taste and ... More quality issues you mentioned — this is not the experience we aim to deliver. Your comments have been shared with our kitchen team for immediate review and improvement.

We do, however, appreciate your kind words about our delivery team's patience and the positive feedback on the pulut hitam and water chestnut drink. We're glad at least some items were well received.

Thank you again for your honest feedback — it helps us do better. We hope to have the chance to make it up to you in the future.
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Mushroom Soup
254 reviews in total by past customers
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A customer just ordered for 2 pax for 24th Feb
(Ordered 16 mins ago)
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