"Dishes are either too salty or too soggy."

Thank you for taking the time to share your detailed feedback.

We’re truly sorry to hear that the food did not meet your expectations, especially for such a special occasion like Chinese New Year. We sincerely apologize for the taste and ... More quality issues you mentioned — this is not the experience we aim to deliver. Your comments have been shared with our kitchen team for immediate review and improvement.

We do, however, appreciate your kind words about our delivery team's patience and the positive feedback on the pulut hitam and water chestnut drink. We're glad at least some items were well received.

Thank you again for your honest feedback — it helps us do better. We hope to have the chance to make it up to you in the future.
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