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"15pax order, but only 10pax portion came!"

Review of Hock Hoe Heng Catering by Mdm Tan

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3.0 /5
(Verified Purchase)
Reviewed on 14th May 2023
More:
Food
Service
Value
MC
  • Mdm Tan
  • Friends/Family Event
  • Hougang
  • 14th May 2023
  • 15 Pax
15pax order, but only 10pax portion came!
Reviewed on 14th May 2023 Verified Purchase
I have ordered a 15 pax mini buffet and it did arrived on time. But the portion was like for 10 pax portion! Me and my guests are embarrassed to take more food as there are not enough to serve the guests that came much later.

Although they gave ... More us “free samosa”, the 6 dishes + free samosa are not enough to serve for 15 person! For one of the dish selected, I had even topped up $$ for the recommended duck dish, but the duck dish turned out to be a very small portion and not worth the money topped up for it!

I feel sad for my guests that they came for dinner and not had enough to fill their tummy.

I would never order from this caterer again! Definitely never!
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Get-Together Mini Buffet @$11.90/pax
provided by Hock Hoe Heng Catering
First time ordering from merchant: Yes
Will recommend this merchant: No
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 18th Jun 2023 01:40 PM
Hi Mdm Tan, thank you very much for the feedback. We have since brought this matter up to the kitchen crew and promise we will be better and this will not happen again. Once again we are sincerely sorry for the inconvenience caused to you and your ... More guest and we hope to better serve all out customer from today onwards!
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FoodLine Authentic Review

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Review Summary

FoodLine rating: Must Try!
Customer rating: 4.2/ 5 Last 6 months
Most favourite dish: Curry Chicken
445 reviews in total by past customers
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A customer just ordered for 30 pax for 1st May, 6:30PM
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