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"Disappointing Dining Experience"

Name: (FL Exclusive) Jade Auspicious
Brand: The Caterers

Review of The Caterers by Mr CHIN KAK HAU

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2.0 /5

(Verified Purchase)

Reviewed on 21st Feb 2024

More:

Food

Service

Value

Mr CHIN KAK HAU
Corporate/Company Event
Serangoon North Avenue 4
20th Feb 2024
270 Pax

Disappointing Dining Experience

Reviewed on 21st Feb 2024 Verified Purchase

The food is average, the curry chicken is too spicy, the curry potato is a bit hard, and the shrimp is not portioned enough, it was not enough for the people behind, and the dessert is too sweet.
The worst thing happened was that the delivery ... More driver was late for more than half an hour, and the company phone couldn't be reached. Only the staff's phone could get through.
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(FL Exclusive) Jade Auspicious
provided by The Caterers

Favourite dish: Japanese Ebi Prawn w Wasabi Dip foodline

First time ordering from merchant: Yes

Will recommend this merchant: No

Nabila Abdullah from The Caterers responded to this review

Responded on 12th Mar 2024 12:52 PM

Hi, we received your feedback and are very sorry that you’d encounter such experience.
We take your comment seriously and had informed our operation team of the incidents.
On our part, we are constantly improving our processes in order to ... More better serve our customers.
We thank you for your kind understanding and hope you can give us a chance again, however, no obligations and you have every right.

Best regards,
Sales Team of
The Caterers Pte Ltd
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