The food was delivered more than 1 hour earlier than expected. The delivery time was to be between 5.30pm-6.30pm, but it arrived at 4.52pm. It was put in a plastic bag with seal, supposedly to keep it warm. But when we opened up the food containers ... Moreand trays, we found that it was not warm. It would be good if the caterer could provide heat pad. Another important point is, the quantity of food was small. Though we ordered for 15 pax, it seemed like the food quantity was for 10 pax. All these need to be improved. Show less
KC from Rico Catering Pte Ltd responded to this review
Responded on 6th Feb 2025 08:18 PM
Thank you for your feedback, and we apologize for the early delivery and the food not being warm. We appreciate your suggestion about using heat pads and will look into better temperature control for future deliveries. We’re also sorry the ... Moreportions didn’t meet expectations and will review our serving sizes to ensure they align with the order. We value your input and will work to improve these aspects moving forward. Show less