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"DISASTROUS"

Review of The Great Ballroom by Mr RON POH

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Tingkat
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Latest Request for Quotations

Client Event
Corporate Full day seminar bento (25-27 nov & 1-5 dec) for 18 guests on
Corporate High tea buffet for 35 guests on 23 Dec 2025
Corporate Mini buffet for 15 guests on 18 Dec 2025
1.0 /5
(Verified Purchase)
Reviewed on 25th Aug 2021
More:
Food
Service
Value
RP
DISASTROUS
Reviewed on 25th Aug 2021 Verified Purchase
Order : 30day - 2 set per day

1. Food provided totally different from the menu shown here.
(Consumer rights abuse)
2. Bad packaging, many times soup spilled out till less than half.
3. Very bad dessert. Sugar water with some yellow millet, ... More green or red bean 90% of the time.
4. Bad customer service. Missed delivery one time. Had to call to check. Someone answered and after that there was no follow-up reply. Had to email to foodline to assist with the matter. Not once during the 30days was there any customer survey feedback/response at all. Customer service totally non-existent
5. Lots of garlic
6. Lots of onion
7. Sourish spoilt overnight vegetable one time. Totally inedible , had to throw.
Conclusion : Claim to be premium but far from it. For the price of $18 per meal , can easily get better quality food outside.
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Dinner Tingkat Package (30 Days, 5 Dishes)
provided by The Great Ballroom
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.1/ 5 All reviews
Most favourite dish: Seafoods
19 reviews in total by past customers
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A customer just ordered for 30 pax for 27th Dec, 5:30PM
(Ordered a few hours ago)
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