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"DISASTROUS"

Name: Dinner Tingkat Package (30 Days, 5 Dishes)
Brand: The Great Ballroom

Review of The Great Ballroom by Mr RON POH

Get cash rewards and win $388 this month by ordering from The Great Ballroom through FoodLine.sg here.

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1.0 /5

(Verified Purchase)

Reviewed on 25th Aug 2021

More:

Food

Service

Value

Mr RON POH
Tingkat 30days
22nd Jul 2021
2 Pax

DISASTROUS

Reviewed on 25th Aug 2021 Verified Purchase

Order : 30day - 2 set per day

1. Food provided totally different from the menu shown here.
(Consumer rights abuse)
2. Bad packaging, many times soup spilled out till less than half.
3. Very bad dessert. Sugar water with some yellow millet, ... More green or red bean 90% of the time.
4. Bad customer service. Missed delivery one time. Had to call to check. Someone answered and after that there was no follow-up reply. Had to email to foodline to assist with the matter. Not once during the 30days was there any customer survey feedback/response at all. Customer service totally non-existent
5. Lots of garlic
6. Lots of onion
7. Sourish spoilt overnight vegetable one time. Totally inedible , had to throw.
Conclusion : Claim to be premium but far from it. For the price of $18 per meal , can easily get better quality food outside.
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