"Good food and timely arrival, but service could be better."

The food was mostly up to standard and met my expectations. The staff also arrived punctually for the setup. Just that I was blindsided by the short flight of stairs where the staff asked me to top up an additional $50. It was only a short flight of ... More stairs for that $50. I just told them I will carry the food up. The delivery man just stood at the top looking at us to carry the food up. He did not even offer to carry the tables and the rest of the setup.

When the same delivery man came for collection, he expected us to carry the rest of the stuff down as well.
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