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"Cake."

Name: Cake and Gift Box Menu
Brand: Fieldnotes

Review of Fieldnotes by Mr Wilfred Liao

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3.0 /5

(Verified Purchase)

Reviewed 5 days ago

More:

Food

Service

Value

Mr Wilfred liao
Birthday
Lengkong Empat
13th Dec 2025

Cake.

Reviewed 5 days ago Verified Purchase

The cake itself was nice and enjoyable, with good taste and an appealing presentation that met expectations. The packaging was neat and protected the cake well. However, the delivery time frame was too wide (2–7pm), and no one contacted me upon ... More arrival, which caused some inconvenience. Overall, the product was good, but the delivery communication and timing could be improved to enhance the experience.
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Cake and Gift Box Menu
provided by Fieldnotes

First time ordering from merchant: Yes

Will recommend this merchant: Not too sure

Fieldnotes from Fieldnotes responded to this review

Responded on 17th Dec 2025 10:03 AM

Thank you very much for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the cake and that the taste, presentation, and packaging met your expectations.

We sincerely apologise for the inconvenience caused by ... More the delivery timeframe and the lack of communication upon arrival. Your feedback has been shared with our team, and we will work on improving our delivery coordination and communication to ensure a smoother experience in the future.

We truly appreciate your support and valuable feedback, and we hope to serve you again with an even better experience next time.
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