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"Nice Home Cooked food but very bad customer service"

Review of Fong Fu Food Catering by Mr Zeph Kee

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Latest Request for Quotations

Client	Event
Corporate	Daily meals for 60 guests on
Corporate	Live station with bento and iced chinese tea for 200 guests on 03 Feb 2027
Corporate	Full buffet for 80 guests on 11 Nov 2026

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4.0 /5

(Verified Purchase)

Reviewed on 28th Jul 2021

More:

Food

Service

Value

Mr Zeph Kee
Tingkat
Serangoon North Avenue 4
29th Jun 2021
2 Pax

Nice Home Cooked food but very bad customer service

Reviewed on 28th Jul 2021 Verified Purchase

Honest feedback, food is value for money and very homely feel.

However, service is very bad from Fong Fu end as Foodline is more willing to accommodate. There is also conflicts between Foodline and Fong Fu as both parties ask me to contact them ... More while saying they cannot do anything from their end. In the end Foodline did a follow up instead of Fong Fu who is supposed to get back to me.

Another issue with Fong Fu is the delivery time as it can be so hectic that today and tomorrow's delivery timing can be 90mins apart. I cannot accept this.
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Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
provided by Fong Fu Food Catering

First time ordering from merchant: No

Will recommend this merchant: Not too sure

See More Reviews of Fong Fu Food Catering

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.8/ 5 Last 6 months

Most favourite dish: Soup

2634 reviews in total by past customers

A customer just ordered for 25 pax for delivery on 27th Nov, 11:00AM

(Ordered 26 mins ago)

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