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"DO NOT ORDER- Delivery late by an hour & uncontactable"

Review of ECreative Catering Pte Ltd by Ms Chen Yilin

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DO NOT ORDER- Delivery late by an hour & uncontactable
Reviewed on 22nd Aug 2023 Verified Purchase
The food was supposed to be delivered by 6pm. I started to contact the caterer at 6pm but to no avail- office was closed on sat and no alternative contact provided. Driver called me after 630pm to say he is on the way and arrived at 7pm. ... More

Unacceptable customer service where 1. no alternative contact number given 2. late by an hour (driver simply said that he was delayed).

Taste of the food was pretty average. Nothing to shout about and the portion is really small as compared to other caterers- Barely enough for 30 pax and we also provided other food to our guests.

The feeling of not unable to contact anyone and not knowing if your food will arrive when the guests have arrived was horrible. In short- will not recommend to order from them.
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Classic Signature Buffet @$13/pax
provided by ECreative Catering Pte Ltd
Favourite dish: food was average
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3350 reviews in total by past customers
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A customer just ordered for 20 pax for 9th Aug, 4:00PM
(Ordered 17 mins ago)
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