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"Delivery Arrived Too Early, Food Turned Cold Before Event"

Review of ECreative Catering Pte Ltd by Ms Chua Jing Yi

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Tingkat
Restaurant
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Cheapest island wide delivery $2.90 to $9.90
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Latest Request for Quotations

Client Event
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3.0 /5
(Verified Purchase)
Reviewed on 4th Nov 2025
More:
Food
Service
Value
Reviewed on 4th Nov 2025 Verified Purchase
I am very disappointed with my order. When I placed the order, I clearly stated that my event would begin at 6pm. The salesperson even called to confirm and assured me that the delivery would arrive between 5pm and 6pm. However, the food was ... More delivered at 4.40pm, much earlier than expected. As a result, the dishes turned cold before the event started 1h20mins later. Since everything was packed in aluminium trays, we were unable to reheat the food, which affected the overall dining experience for my guests.
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Mini Buffet @ $13.90/pax
provided by ECreative Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

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Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3812 reviews in total by past customers
A customer just ordered Tingkat
for 1 pax
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