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"Food is of quality. The portion are good. Value decreasing."

Review of Jiak Ba by Ms Jean

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3.0 /5
(Verified Purchase)
Reviewed on 12th Feb 2026
More:
Food
Service
Value
  • Ms Jean
  • Tingkat/ Daily Meals
  • D Tampines Street 61
  • 29th Dec 2025
  • 2 Pax
Reviewed on 12th Feb 2026 Verified Purchase
Food is acceptable. The portion is good. The delivery time varies. Given herbal drink twice a week. The $100 increase in price is too much.
Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
provided by Jiak Ba
Favourite dish: The food given is abundant
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
KAREN from Jiak Ba responded to this review
Responded on 13th Feb 2026 12:58 PM
Dear Valued Customer,

Thank you for taking the time to share your feedback with us. We truly appreciate your comments regarding the food portion and quality, and we are glad to know it has been acceptable overall.

We understand your concern ... More about the recent $100 price increase. Please allow us to explain that this adjustment works out to less than $2.50 per pax per meal. Over the past months, we have experienced significant increases in ingredient costs, packaging materials, transportation, and overall operational expenses. Despite these rising costs, we have tried our best to maintain our food quality, portion sizes, and the complimentary herbal drink served twice a week.

This adjustment was made only after careful consideration to ensure we can continue providing consistent quality and service without compromising standards.

We sincerely value your support and understanding. Please feel free to reach out if you would like to discuss this further — we are always happy to assist. :)
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: All The Dishes Are Generally Acceptable. No Specific Dish.
100 reviews in total by past customers
A customer just ordered for 3 pax for 1st Apr
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