Food received packed in disposal containers in normal plastic carrier bags, should have placed in at least a keep warm carrier bag. The food are already cold when received. Some rice grain still not fully cooked, the broccoli has bitter taste ( ... Moreperhaps not throughly cleaned ). The crispy scallop yam basket, no crispyness at all. The braised pork with bun is a very dissapointing dish. The braised meat lacks the aromatic smell of spices but instead guest comment on unpleasant smell of the meat ( not fresh ) this is the worst dish from guest feedback. The sago in the dessert also partially cooked.
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Feedback from the caterer:
Dear Ms Jessy Ong,
Please accept our sincerest apologies for the unpleased experience you had with us. We have since escalated your feedback to our management and has been reviewed by our chefs to ensure that it does not happen again. We hope to have the opportunity to serve you again soon.
Regards,
House of Catering F&B