"The food was not up to expectations"

Dear Ms Joyce Teo,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that the food did not meet your expectations. We understand that you chose this menu because it included the Sweet Yam with Ginkgo Nuts, and ... More we regret that the overall experience was disappointing.

We appreciate your feedback, as comments like yours help us understand where we can do better and continue improving the quality and consistency of our food.

Thank you again for sharing your experience with us. We hope to have the opportunity to serve you again and provide you with a better experience.
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