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"Disappointing and embarrassing experience."

Review of House Of Catering F&B Pte Ltd by Ms Sylvia Chung

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3.0 /5
(Verified Purchase)
Reviewed on 26th Dec 2013
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Disappointing and embarrassing experience.
Reviewed on 26th Dec 2013 Verified Purchase
We catered for Christmas Eve lunch party in the office. Delivery time was supposed to be 12pm but the food came at 1.30pm. We understood the tight schedule and the congestion on the road but 1.5hrs late is extremely unacceptable. With our help to ... More set up the tables, we started having our lunch at 1.45pm. Everything was cold though there were fire set up to heat the food. We could not wait any longer for the food to be heated, we ate the cold food. The food should be good if eaten warm.

It was an embarrassing experience having the guests to wait for almost 2 hours for the food. A few of the guests left with an empty stomach to attend other appointments as our party supposed to end at 2pm.

This will be my first and last order from this caterer.

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Full Buffet X'mas Menu $16.80/per pax
provided by House Of Catering F&B Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 3.0/ 5 Last 6 months
Most favourite dish: Curry Chicken
852 reviews in total by past customers
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A customer just ordered for 3 pax for 30th Jun
(Ordered 20 mins ago)
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