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"Be flexible with physical voucher collection point"

Review of FoodLine Gift Vouchers by SY Lee

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4.0 /5
(Verified Purchase)
Reviewed on 10th Aug 2024
More:
Quality
Service
Value
  • SY Lee
  • Baby Full Month
  • Paya Lebar Road
  • 8th Aug 2024
Reviewed on 10th Aug 2024 Verified Purchase
The physical voucher is a good idea, but the pick up location of voucher was not at the office location in Paya Lebar square as described upon purchase. This feels a bit weird.
Baby Full Month & 100 Days/1st Birthday Voucher
provided by FoodLine Gift Vouchers
First time ordering from merchant: No
Will recommend this merchant: Probably
Beverly from FoodLine Gift Vouchers responded to this review
Responded on 19th Aug 2024 03:20 PM
Hi SY Lee,

Thank you for your positive feedback on our physical vouchers; we hope your recipients enjoyed them!

We apologize for any inconvenience caused by the change in the pick-up location due to our current work-from-home arrangements. ... More While our office at Paya Lebar Square remains the official pick-up point and a date was provided for collection at our office, we had offered an alternative pick-up location for quicker collection.

We appreciate your understanding and are committed to ensuring a smooth experience for all our customers. Thank you for your continued support and we look forward to serving you better next time.
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 5.0/ 5 Last 6 months
Most favourite dish: Na
1601 reviews in total by past customers
A customer just ordered for 30 pax for 1st Aug, 12:00PM
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