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"Better value somewhere else. Order to regret."

Name: Premium Delights Single Meal Package (5 Days Trial Package) (3 Dishes 1 Soup OR 4 Dishes)
Brand: Homely Delights

Review of Homely Delights by Ying Jie

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1.0 /5

(Verified Purchase)

Reviewed on 8th Sep 2025

More:

Food

Service

Value

Ying Jie
Tingkat
Mount Vernon Road
1st Sep 2025
2 Pax

Better value somewhere else. Order to regret.

Reviewed on 8th Sep 2025 Verified Purchase

The only thing premium about the food is the name itself. Most of the dishes are delivered only with a single item. To elaborate, I would have expected the vege to come with at least a little minced meat or beancurd which I considered as small ... More toppings which adds to the flavour of the dish. To make matters worse, some of the dishes delivered come with chili. For instance, Tom yum soup and the basil pork were delivered on one of the days. I specially indicated non spicy in the order as my wife is unable to take spicy food. For the prices they are charging, you would be better off ordering from other caterer. I will not recommend anyone to order from this caterer.
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Premium Delights Single Meal Package (5 Days Trial Package) (3 Dishes 1 Soup OR 4 Dishes)
provided by Homely Delights

Favourite dish: None.

First time ordering from merchant: Yes

Will recommend this merchant: No

ALINA from Homely Delights responded to this review

Responded on 9th Sep 2025 02:49 PM

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that the recent meals did not meet your expectations.
We understand how frustrating this must have been, especially since your wife is unable to take spicy ... More food. Please be assured that we take such requests seriously, and we will be reinforcing this with our kitchen and packing teams to ensure it does not happen again.
As an apology for the experience you've had, our customer service team will be reaching out shortly to arrange a suitable form of service recovery with you. We genuinely appreciate your feedback, it helps us improve, and we hope to have another opportunity to serve you better.
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