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Vevin Mok's review

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Vevin Mok - Reviews & Photos

VM
Average Score: 3.0 /5
Number of Reviews: 1
Number of Photos: 11
Frequently ordered merchant: Fostre Catering
3.0 /5
(Verified Purchase)
Reviewed on 30th Jul 2017
More:
Food
Service
Value
  • Birthday
  • Mountbatten
  • 30th Jul 2017
  • 10 Pax
Reviewed on 30th Jul 2017 Verified Purchase
I am very displeased with the quality of the food delivered. There was not a hint of warmth in the food delivered, it was colder than my air-con. It was shameful to treat my guests to such food. And it was for a birthday. The food being cold makes ... More me think this was prepared too early and the off-taste in the penne and chicken makes me worry that the food have turned bad.

I ordered mushroom aglio olio, I received a dried parched tasteless penne instead. The cabbage in assorted greens is cold and hard. Taste of chicken is a bit foul, food could have turned bad.

I expected better food based on your other clients review on foodline and it was highly ranked and with many clients ordered before. Now I seriously doubt its quality, it is so drastically different from what is posted online.


Caterer's Response:

Dear Vevin,

Please accept our sincere apologies for the unpleasant experience you had with us.
We are very sorry about it and thank you for your kind understanding. As spoken, we will follow up with you offline.

Sincerely,
Catherine Lim
Fostre Catering Pte Ltd
Show less
Ordered Mini Buffet (9 Courses)
provided by Fostre Catering
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
1
A customer just ordered for 42 pax for delivery on 23rd Nov, 11:30AM
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