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Chen, Adelene's review

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Chen, Adelene - Reviews & Photos

Authentic Review by Chen, Adelene
Average Score: 3.3 /5
Number of Reviews: 3
Number of Photos: 51
Frequently ordered merchant: ECreative Catering Pte Ltd
4.0 /5
(Verified Purchase)
Reviewed on 2nd Aug 2024
More:
Food
Service
Value
  • Baby Full Month
  • Condo function room
  • 27th Jul 2024
  • 50 Pax
Reviewed on 2nd Aug 2024 Verified Purchase
Caterer arrived way early but since it had warmers i didnt mind. Ordered Sweet and sour fish cos i saw it was listed as popular, turned out it was hard/dry. Beancurd was disappointing too, expected it to be the round egg beancurd but got the ... More squarish one instead, tasted quite bland . Curry vegetables was delicious, the honey baked chicken was tasty too. The rest were okay. Tarts are nice but melted easily. I also rented tables and chairs, one of the chair had bird droppings on it. The tables were quite worn out, luckily they wrapped plastic table cloth over it.
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Great Savings Buffet @$9.90/pax
provided by ECreative Catering Pte Ltd
Favourite dish: Curry vegetables and honey baked chicken
First time ordering from merchant: Yes
Will recommend this merchant: Probably
2.0 /5
(Verified Purchase)
Reviewed on 18th Dec 2022
More:
Food
Service
Value
  • Birthday
  • Bukit Batok Street 41
  • 18th Dec 2022
  • 10 Pax
Reviewed on 18th Dec 2022 Verified Purchase
Ready to serve timing was 630pm, food eventually arrived almost 7pm. Customer service personel was hardly responsive, when contacting alternative number, staff just redirect to the first unresponsive person. Food was very little in quantity and not ... More up to standard. Beehoon was stiff dry and hard to chew. Wheat prawn batter too thick and hardly was there any prawn. I added on extra pax and paid for it. Upon counting the food, it seems like it was only meant for before add on. The pics from my review are original without anyone eating/touching them yet. Ordered 12 pax worth of things, add on was not included in invoice. Quantity really miserable. This is my first and probably last time ordering from Robert catering.
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Mini Christmas Delight B @$15.90/pax (3 Nov- 18 Dec)
provided by Robert Catering Services
Favourite dish: Thai pineapple rice was probably the only one that made the mark
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 10th Dec 2018
More:
Food
Service
Value
  • Birthday
  • Yew Tee
  • 8th Dec 2018
  • 10 Pax
Reviewed on 10th Dec 2018 Verified Purchase
The price was alright, food was generally edible and alright in taste, would think that the thai style chicken and the deep fried scallops were the only two dishes we have no comments about.
Hope caterer would take my honest feedback ... More constructively on the following areas to improve on:
1) customer service - this is my first time using le xin’s services, the female staff who confirmed my order via phone was alright but could have been friendlier when I was asking about customizing some dishes, she was not curt but the choice of words “u can only choose this or that” could have been replaced with a better tone and choice of words. The male staff who sent me the invoice -
I replied him with further questions : “will utensils be provided?” - he did not bother replying my email. When i called him on his direct line, he didnt sound friendly either and when i ask the same question, he replied me curtly “everything is provided”. Excuse me, what is “everything”?
2) for food items -
A) Satay pork was too oily & some guests feedback that it is quite spicy
B) Xin zhou Bee hoon - i asked for it to be vegetarian, i saw some crabmeat in it, i hope the crabmeat is vegetarian cos’ i cannot tell. Nonetheless i appreciate the customisation of certain dishes to ve vegetarian as i hve guests who are vegetarian. The feedback was that the beehoon was too wet
C) Curry vegetables- would suggest to add some potatoes? Guests feedback that its plain & not savoury enough
D) Braised beancurd - if felt more like braised tau kwa?? Is this even beancurd? Why not use egg toufu?
E) Sweet sour fish - as commented in the dish we disliked most - raw & not cooked well!
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Mini Buffet Menu (7 courses)
provided by Le Xin Catering Group Pte Ltd
Favourite dish: Deep fried scallops, though it was cold by the time it arrived, it was still nice. It was the only dish that the guests finished completely.
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
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