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Winston Ho's review

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Winston Ho - Reviews & Photos

Authentic Review by Winston Ho
Average Score: 3.7 /5
Number of Reviews: 3
Number of Photos: 2
Frequently ordered merchant: Manna Pot Catering
2.0 /5
(Verified Purchase)
Reviewed on 2nd Mar 2025
More:
Food
Service
Value
  • Festive Celebration
  • 30th Jan 2025
  • 1 Pax
Didn’t had a good experience
Reviewed on 2nd Mar 2025 Verified Purchase
Our fried rice was missed out and they weren’t able to do a redelivery as kitchen is closed, thus the inconvenience as the kids can’t eat.

The team took time to provide a resolution.

Also; we didn’t know there were self heating packs ... More till we finished eating. No instructions were given

Food is so so only; don’t justify for the price paid.
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Fortune Party Set C 蛇年如意 (w/Yu Sheng & Platter)
provided by Manna Pot Catering
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Eileen Yong from Manna Pot Catering responded to this review
Responded on 3rd Mar 2025 10:57 AM
Dear Doria,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the missing fried rice and the delay in our response. We understand how frustrating this must have been, especially when the kids were unable ... More to enjoy their meal as expected.

To clarify, your booking was for 5:30 pm, and we received your feedback at 7:15 pm. Our kitchen closes at 7:00 pm, which unfortunately prevented us from fulfilling the delivery of the fried rice after that time. However, we took immediate action to resolve the situation. By 7:40 pm, we had reached out to offer a reimbursement for the rice purchase, allowing the kids to enjoy their meal sooner, and we also refunded the cost of the missing item. In total, we processed a reimbursement of $61.48 for the 10-12 pax undelivered rice in the meal set.

Regarding the self-heating packs, we appreciate your feedback and apologize for not providing clear instructions upfront. We will review our communication process to ensure that this information is shared more effectively in the future.

We value your feedback and strive to continually improve our service. We hope to have the opportunity to serve you better in the future.
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5.0 /5
(Verified Purchase)
Reviewed on 8th Nov 2024
More:
Food
Service
Value
  • 1st Birthday
  • Clubhouse
  • 19th Oct 2024
  • 43 Pax
Great service and good overall food quality
Reviewed on 8th Nov 2024 Verified Purchase
The catering delivery was on time then expected which we appreciate as there were guest who have arrived earlier. Staff was fast in setting up and friendly. However portion of the food seems a little lesser than expected.
Tasty Meal Buffet @$10.80/pax
provided by +ROBERT CATERING SERVICES PTE LTD
Favourite dish: Curry chicken and wheat prawn
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 17th Dec 2023
More:
Food
Service
Value
  • Birthday
  • Venture Drive
  • 9th Dec 2023
  • 50 Pax
Could be on time and in general value for money
Reviewed on 17th Dec 2023 Verified Purchase
Portion is quite small and setup was only done when the event had started. Guests commented bee Hoon and prawns are nice but was quite little. Overall value for money
Tasty Meal Buffet @$12/pax
provided by Robert Catering Services
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
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