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Cindy's review

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Cindy - Reviews & Photos

Average Score:	3.8 /5
Number of Reviews:	12
Number of Photos:	17
Frequently ordered merchant:	Hock Hoe Heng Catering

3.0 /5

(Verified Purchase)

Reviewed on 1st Feb 2021

More:

Food

Service

Value

Tingkat
Yishun Ave 11
22nd Dec 2020
3 Pax

Regretted reordering

Reviewed on 1st Feb 2021 Verified Purchase

Its was a disappointing renewal, I order back cos i really like their soup. However, vegetable dishes were disappointing. long beans was rubbery... isit under or over cooked? The rest of the vegetables on other days were bad...most of the days i ... More have to throw... was finally given an option to opt out of vege...but it is usually fried food and soggy or burnt..

Most days other dishes lack of taste and soup portion was reduced.

Also a dish full of sliced fishcake and starch consider 1 dish?
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Dinner Family Deluxe Tingkat - 20 Days
provided by House Of Catering F&B Pte Ltd

Favourite dish: soup

First time ordering from merchant: No

Will recommend this merchant: No

4.0 /5

(Verified Purchase)

Reviewed on 4th Apr 2020

More:

Food

Service

Value

Tingkat
north
30th Mar 2020
3 Pax

If you're looking home cooked food for children otherwise no

Reviewed on 4th Apr 2020 Verified Purchase

The food portion was not sufficient for 3 adult pax.

Usually any stew chicken will have a layer of oil, the vegetable portion were more for 2 pax and leafy vegetables seems to be chewy.

Vendor could consider to remove any "cereal" from their ... More menu as the cereals were damp and lumpy from the condensation.

The prawn were small and marshy. Onions that accompanied the dishes seems to be mostly rotten.

Not sure if it is due to no MSG and low salt, the food mostly seems to be bland.

Soup was the only thing I like.
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Dinner Family Deluxe Tingkat - 20 Days
provided by House Of Catering F&B Pte Ltd

Favourite dish: Soup

First time ordering from merchant: Yes

Will recommend this merchant: Probably

House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review

Responded on 1st Jul 2020 11:02 AM

Dear Ms. Cindy,

Thank you for your valuable feedback.

We sincerely apologise for your unpleasant experience. We will review the portion sizing and the dishes with the kitchen staff. Additionally, please understand that as we only use 100% ... More Pure Vegetable Oil, Less Salt, Less Cholesterol, No MSG and No Preservatives, all our Tingkat dishes will be more suitable for healthy meal eaters. The layer of oil from the chicken dish is also purely from the meat, there are no additional harmful fats added.

We appreciate your honest review and will act on improving continuously as we strive to provide the best food for our customers.

Best Regards,
House of Catering F&B
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