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KONG MEI GUEN's review

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Latest Request for Quotations

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KONG MEI GUEN - Reviews & Photos

Average Score:	3.0 /5
Number of Reviews:	1
Number of Photos:	5
Frequently ordered merchant:	Yea! Mama Catering

3.0 /5

(Verified Purchase)

Reviewed on 24th Apr 2023

More:

Food

Service

Value

Corporate/Company Event
Bendemeer Road
20th Apr 2023
20 Pax

Portion too small!!!

Reviewed on 24th Apr 2023 Verified Purchase

I want to express my disappointment with the mini buffet portion for 20paxs that I experienced for company catering on 20April . On this particular occasion, I was extremely dissatisfied with the portion sizes offered in the buffet.

The serving ... More sizes for 20paxs were significantly smaller than usual. As a result, I had to go out to other restaurants several times to get enough food to satisfy my clients & workers. Furthermore, the limited portion size did not justify the high cost of the buffet.

I hope you understand my frustration with the buffet portion size, as I believe it does not meet the usual high standards of your restaurant. As a customer, I expect better service and quality, and I hope that you will take the necessary steps to address this issue
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Mini Buffet A @ $21.90/pax
provided by Yea! Mama Catering

First time ordering from merchant: Yes

Will recommend this merchant: No

Yea! Mama Team from Yea! Mama Catering responded to this review

Responded on 3rd Aug 2023 05:49 PM

Hi Ms Kong,

We apologize for the dissatisfaction you experienced with the mini buffet portion during our catering on 20th April.

Your feedback is crucial to us, and we deeply regret falling short of your expectations. Rest assured, we take ... More this matter seriously, and we are already investigating the root cause to prevent such incidents in the future.

As a gesture of goodwill, we would like to offer you a special deal for your next catering order with us. Our team will personally reach out to discuss the details.

Thank you for your understanding, and we look forward to serving you better in the future.
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