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Andy's review

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Andy - Reviews & Photos

Average Score:	1.0 /5
Number of Reviews:	2
Number of Photos:	1
Frequently ordered merchant:	Hock Hoe Heng Catering

1.0 /5

(Verified Purchase)

Reviewed on 21st Apr 2024

More:

Food

Service

Value

Baby Full Month
Bedok North Avenue 4
20th Apr 2024
20 Pax

Bad

Reviewed on 21st Apr 2024 Verified Purchase

Forget to take photo.Food portion was pretty small and looks like only able to feed for 10paxs instead of 20.Please refer to my 2nd review also.

Get-Together Mini Buffet @$15.90/pax
provided by Hock Hoe Heng Catering

First time ordering from merchant: Yes

Will recommend this merchant: No

Thomas from Hock Hoe Heng Catering responded to this review

Responded on 6th May 2024 04:09 PM

Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
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1.0 /5

(Verified Purchase)

Reviewed on 21st Apr 2024

More:

Food

Service

Value

Baby Full Month
Bedok North Avenue 4
21st Apr 2024
20 Pax

Will consider other caterer

Reviewed on 21st Apr 2024 Verified Purchase

Order the food for 2 straight days with different menus and was very disappointed with both days food portion.Both day also for 20pax.1st day forgot to take photo, however, 2nd day food portion seem to be bigger but please enlighten me,how is any of ... More the dish can feed 20 people.Food taste wise is still decent.
Show less

Get-Together Mini Buffet @$11.90/pax
provided by Hock Hoe Heng Catering

First time ordering from merchant: Yes

Will recommend this merchant: No