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CAKEINSPIRATION

4.5 / 5 (402 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (369)

Reviews (402)

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402 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

V
Mr VIJAY SINGH Verified Purchase
  • Birthday
  • Bukit Batok Street 11
  • 15th May 2022
  • Full Menu
4.0 / 5

Good service

It was good that they were able to customise the Color and borders of cake based on our choice. Thanks
Design 35 - Chocolate Theme Flora (Size: 8 Inch round 6 cm) (Flavours: Chocolate) (Fresh Cream Fillings: Strawberry)
CAKEINSPIRATION responded8th Jun 2022 01:49 PM

Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

Ms Chia Li Kheng Jennifer
Ms Chia Li Kheng Jennifer Verified Purchase
  • Mothers Day
  • Upper Boon Keng Road
  • 8th May 2022
  • Full Menu
5.0 / 5

Beyond expected service and food quality. Highly recommended

The cake was delivered promptly. My request to amend address was responded speedily. Beyond my expectations. Highly Recommended! Creamy delicious Mao Shan Wang Cake for mum! Worth the bucks! Great Job!
Mao Shan Wang Premium Durian Cake (Best Seller) (Size: 8 Inch, 1.2kg (Round))
CAKEINSPIRATION responded11th May 2022 11:49 AM

Hello Dear customer,

Yaaaay!! Thank you so much for your warm feedback. so happy to hear from you. Happy to serve you:)

Mr Suwanto Aditio
Mr Suwanto Aditio Verified Purchase
  • Mother's day
  • Collect From Merchant At Joo Chiat Road
  • 7th May 2022
  • Full Menu
4.0 / 5

Nice and soft cake with great design and decorative colors.

The cake design is quite interesting and decorative. The cake itself is quite soft and nice. Good for special event.
Design 30 - Sweet Looking Perfect Rosette Wreath (Size: 6 Inch round 10 cm) (Flavours: Chocolate) (Fresh Cream Fillings: Blueberry)
CAKEINSPIRATION responded11th May 2022 11:48 AM

Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us

Rebecca Tan
Rebecca Tan Verified Purchase
  • Birthday
  • Hougang Avenue 6
  • 1st May 2022
  • Full Menu
4.0 / 5

Could be more generous with the durian.

Sweetness level is just right but the durian filling tasted of high cream content rather than msw and becomes waterly very quickly, hence a little disappointing for hard-core durian lovers.
Mao Shan Wang Premium Durian Cake (Best Seller) (Size: 8 Inch, 1.2kg (Round))
CAKEINSPIRATION responded4th May 2022 12:21 PM

Hello Rebecca,
Thank you for the honest feedback
We are sorry for not meeting your standard. :( As some of the ingredients may be sensitive to prolong temp outdoor, guidelines for the cake boxes are labelled with thawing instructions which is commonly missed out by our customers.

Mrs Charlene Chong
Mrs Charlene Chong Verified Purchase
  • Birthday
  • Yishun Ring Road
  • 7th Jan 2022
  • Full Menu
5.0 / 5

Not too sweet and just the right amount of Durian!

My Families love the durian cake and mentioned that it wasn't too sweet too! It was just the right amount of durian in it, so delicious and definitely a wonderful Birthday Cake!!
D24 premium durian cake (best seller) (Size: 6 Inch)
CAKEINSPIRATION responded12th Jan 2022 10:24 AM

Hi there, yaaaaay!! We are so happy that you all loved the cake, and it was our pleasure to be part of your celebration. Thank you for sharing your experienced with us. This kind of feedback makes us motivated to do our best always. Can't wait for your next cake.

S
SawCL Verified Purchase
4.0 / 5

Cake on time, meet expectations, probably will order again..

Cake was delivered on time, and given the price of the cake, the cake did meet expectations. However, no candles were provided.
D24 premium durian cake (best seller) (Size: 8inch) D24 premium durian cake (best seller) (Size: 8inch)
CAKEINSPIRATION responded12th Jan 2022 10:23 AM

Thank you so much for your feedback, we really appreciate you taking your time to share your thoughts about us. Sorry about the candle. We are so happy that you really liked it. :)

R
Ms Rylyn Verified Purchase
  • Birthday
  • Eastern Singapore
  • 25th Dec 2021
  • Full Menu
4.0 / 5

Review for Design 09

The service was good. Seller remember to indicate "Happy Birthday" as indicated on order form. Delivery was on time. Cake was not so sweet and had a faint blueberry taste. But we found the cake dry and rough as a whole. Nobody wanted a second helping, including the kid :(
Other Food Items or Photos of Event (Please fill in below) Design 09 - Flowers Wreath Pastel Blue Pearl (Size: 6 Inch round 10 cm) (Flavours: Vanilla) (Fresh Cream Fillings: Blueberry)
CAKEINSPIRATION responded24th Aug 2022 11:10 AM

Dear Rylyn, sorry for delay respond. Thank you for your feedback. We are sorry that you had an unpleasant experience with our cakes. Our cake boxes are labelled with thawing instructions which is commonly missed out by our customers. The cake should be thawed to room temperature before consumption for a rich and velvety texture as it is a dense chocolate cake.

S
Mr Shawn Verified Purchase
  • Birthday
  • Yio Chu Kang Road
  • 15th Dec 2021
  • Full Menu
4.0 / 5

I will recommend to my family and friends

The cake is of good quality and delivery is fast. I have made the purchase on the same day and delivery was made on time on the same day. Highly recommend.
D24 premium durian cake (best seller) (Size: 8inch)
CAKEINSPIRATION responded29th Dec 2021 10:49 AM

Hi there, yaaaaay!! ???? ???? ???? We are so happy that you all loved the cake, and it was our pleasure to be part of your celebration. Thank you for sharing your experienced with us. This kind of feedback makes us motivated to do our best always. Can't wait for your next cake. ???? ????

Ms ET
Ms ET Verified Purchase
5.0 / 5

Great for special occasions

Bought to surprise my friend for her birthday, just nice for 2-3 pax, the design is really cute and lovely, we like the idea of surprise flavors, would love to try other designs next time round! Overall enjoyable experience!
Korean Round Bento Cakes (Size: Size: 9cm round) (Design: R12 Flora in Pastel Round Bento Cake) (Add On: 1 pc Sparkling Heart Candle)
CAKEINSPIRATION responded29th Dec 2021 10:48 AM

Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. ????

Jamie Chew
Jamie Chew Verified Purchase
4.0 / 5

What a pretty cake!

Cake was really pretty and like the the pictures displayed online. The inside cake I chose was chocolate. It was all right; not dry but not moist. The cake was not too sweet so that was good.
Design 07 - Rosette Flora White Base Water Color (Size: 6 Inch round 10 cm) (Flavours: Chocolate) (Fresh Cream Fillings: Chocolate) Design 07 - Rosette Flora White Base Water Color (Size: 6 Inch round 10 cm) (Flavours: Chocolate) (Fresh Cream Fillings: Chocolate)
CAKEINSPIRATION responded4th May 2022 10:55 AM

Hi there, yaaaaay!! We are so happy that you all loved the cake, and it was our pleasure to be part of your celebration. Thank you for sharing your experienced with us. This kind of feedback makes us motivated to do our best always. Can't wait for your next cake.

Delivery Feedback

Based on 130 customer responses.

  • On time or up to 30 min early: 111 (85.4%)
  • More than 30 min early: 17 (13.1%)
  • Late: 2 (1.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 103
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 4
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 1

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