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CAKEINSPIRATION

4.5 / 5 (402 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*85%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.2 / 5

Customer Photos (369)

Reviews (402)

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402 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Farzanah Razack
Farzanah Razack Verified Purchase
4.0 / 5

Simple and Classy Cake

Cake is a surprise for one of good friends. Due to current measures, we are unable to have our usual get-together.

Hence, send our blessings with this Cake (simple yet classy). Taste is well-received, even by little ones at home.
Midnight Mango Mousse Cake (Size: 8inch)
CAKEINSPIRATION responded16th Jun 2021 10:47 AM

Hi Farzanah,

Thank you so much for this sweet feedback from you, we are so delighted to know that our cakes helps your celebration be more meaningful as we are all facing this hard times due to the pandemic. You have no idea what it means to us. You are also a blessing indeed. :) Looking forward for your next celebration :) Be safe.

Mrs Cheryl Lim
Mrs Cheryl Lim Verified Purchase
  • Birthday
  • C Choa Chu Kang Avenue 5
  • 15th May 2021
  • Full Menu
4.0 / 5

The timing of the delivery is within time frame and the cake

The timing of the delivery is within time frame and the cake is received in good condition. Recommended
CAKEINSPIRATION responded16th Jun 2021 10:52 AM

Hi Mrs Cheryl Lim,

Thank you so much for your feedback, we really value our customers that's why we are giving our best to deliver it on time. This kind of feedback helps us to do better. :) That's why we are so thankful for you taking your time to send this. :)

Pamela
Pamela Verified Purchase
  • Mothers Day
  • Collect From Merchant At Joo Chiat Road
  • 9th May 2021
  • Full Menu
4.0 / 5

Expensive and disappointing.

Cake size was smaller than expected for the high price (outside cake shops selling $20 or less). Sponge was a little dry. Also delivery charges were very exorbitant.
1x Simple Purple Bento Cake (M05) @$28 (Size: 4 inch round) (Flavours: Vanilla Sponge + Strawberry Filling) (Edible Print Design: Design E - Happy Mother's Day Floral) (Mother Day Tag: None)
CAKEINSPIRATION responded16th Jun 2021 04:19 PM

Hello there Pamela,

We are sorry for not meeting your standard. :( But this is not intentional. We have included every sizes of the cakes in our website.

MW
Ms Mabel Wong Verified Purchase
  • Birthday
  • Yishun Ring Road
  • 10th Apr 2021
  • Full Menu
5.0 / 5

Cake was yummy and recommended to order.

Cake was yummy and good! Will order again next time
CAKEINSPIRATION responded16th Jun 2021 12:11 PM

Hello there,

Thank you so much for your feedback, we are so happy that you have enjoyed the cake, cant wait for your next cake with us. :)

Ms Goh Yee Noi
Ms Goh Yee Noi Verified Purchase
  • Birthday
  • 76A Woodlands Circle
  • 28th Mar 2021
  • Full Menu
5.0 / 5

A delicious durian cake.

Delivery of the cake is on time.
The cake is moist and soft. Texture is like real durian flesh, good quality and value for money.
D24 premium durian cake (best seller) (Size: 8inch)
CAKEINSPIRATION responded16th Jun 2021 05:05 PM

Hi Ms Goh Yee Noi,

Yaaaaay!! So glad that you actually liked the cake! :) Thank you for taking your time sharing this feedback with us. :)

V
Mdm CHENG JIEYU Verified Purchase
  • Birthday
  • Jurong West Street 41
  • 17th Mar 2021
  • Full Menu
3.0 / 5

Terrible service and delivery.

Event time 10am to 4pm as booked. Till 5pm still never come. Called the cake shop they said don’t know and need to check. Called many times finally said the delivery man took the cake already at 1pm. They will call him and ask him to send the cake immediately. He came at around 6pm, just left the cake and run away even never saw his face. The cake shop and delivery man no sorry no explanation, the cake was in outside for 5 hours and totally not cool already. The cake is expensive but taste so so only. Terrible experience in my son’s birthday. Definitely wouldn’t order anything from this cake shop again for ever. Those who want to order cake from this shop, be aware and careful.
Sakura Matcha Cookie Premium Cake (Size: 6 Inch) (Optional Add-ons: None)
CAKEINSPIRATION responded19th Mar 2021 03:57 PM

We sincerely apologize for your bad experience we can understand how you feel . Unfortunately. This is exception from this outsourced driver . He did not follow the route planned for resulting the delay . However on the part of the cake rest assure the handling is well taken care of . All cakes is chilled in ice box during transportation. So the cake remains fresh within the day . In regards of taste it is subjective . There is people whom really like and some don't .but we did our best in every product we served . Nevertheless . The delay of 2 hrs should be better managed .we accept this . Internally we had deal on the driver situation . If there someone we can do to make your next order a better experience we will . Do contact our sales . We will not fail u again . Sorry and thank you

Mr Chan WK
Mr Chan WK Verified Purchase
  • Cake & Dessert
  • Collect From Merchant At Joo Chiat Road
  • 14th Mar 2021
  • Full Menu
5.0 / 5

Great service and good food.

The service is great. They made special provision to change some of the ingredients for us. The cake is pretty and well presented. We will order from them again.
Ms Zar Zar Tun
Ms Zar Zar Tun Verified Purchase
  • Birthday
  • Jurong East Street 13
  • 10th Mar 2021
  • Full Menu
3.0 / 5

The appearance is attractive and the taste is also tasty.

It looks so beautiful.
The taste is slightly sour, but I like this taste.
The cake cost only $50, the delivery cost is $20.
So, the delivery charge is so high.
In Japan, we can order with free delivery with this price.
Midnight Mango Mousse Cake (Size: 8inch)
Ms Jomel Cheng
Ms Jomel Cheng Verified Purchase
  • Valentines Day
  • Collect From Merchant At Joo Chiat Road
  • 13th Feb 2021
  • Full Menu
5.0 / 5

Super cute cake!

The cake that i’ve ordered looks super cute and yummy! would recommend their bento cakes if you want to get something small and cute! will definitely order from them again :)
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Delivery Feedback

Based on 130 customer responses.

  • On time or up to 30 min early: 111 (85.4%)
  • More than 30 min early: 17 (13.1%)
  • Late: 2 (1.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 103
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 4
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 1

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