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Crème Maison Bakery

4.7 / 5 (78 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.6 / 5
Service & Communication4.6 / 5
Value4.4 / 5

Customer Photos (72)

Reviews (78)

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2 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

K
Ms KIM ANG Verified Purchase
3.0 / 5

Unpleasant Cake Order Experience

The cake was intended to have nutty cake sponges with pistachio, but the nuts were not very fresh, and the rose decorations were too hard. Regarding service, I selected a delivery time of 11am to 1pm when placing the order on FoodLine, but I missed a WhatsApp message from the baker changing the delivery time to 9am to 12pm which I didn't acknowledge. The cake was delivered at 9+ am, which was meant for an 11am event resulting in some disruptions. It is recommended that FoodLine ensures its caterers adhere to the chosen delivery time unless there is an acknowledgment of the changed delivery time.

Delivery Feedback

Based on 55 customer responses.

  • On time or up to 30 min early: 49 (89.1%)
  • More than 30 min early: 5 (9.1%)
  • Late: 1 (1.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 47
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 5
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 0
  • More than 30 min late: 0

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