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FoodLine Gift Vouchers

4.9 / 5 (1,782 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*99%
Food Quality4.9 / 5
Service & Communication4.9 / 5
Value4.9 / 5

Customer Photos (767)

Reviews (1,782)

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1,782 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
J Verified Purchase
5.0 / 5

Flexible Gift Cards

Gave the gift card to a friend. What I like about it is it can be used on various different brands. Hopefully the amount of brands can further expand out in the near future so that can have more variety for gift card redemptions.
Ms Cheryl
Ms Cheryl Verified Purchase
5.0 / 5

Easy Redemption

Redemption process at the retail outlet was easy. However, the selection of brands available for redemption is limited. Adding more brands would greatly enhance the experience.
Overall, it was a positive experience but I hope to see a broader range of options in the future.
SY Lee
SY Lee Verified Purchase
4.0 / 5

Be flexible with physical voucher collection point

The physical voucher is a good idea, but the pick up location of voucher was not at the office location in Paya Lebar square as described upon purchase. This feels a bit weird.
FoodLine Gift Vouchers responded19th Aug 2024 03:20 PM

Hi SY Lee,

Thank you for your positive feedback on our physical vouchers; we hope your recipients enjoyed them!

We apologize for any inconvenience caused by the change in the pick-up location due to our current work-from-home arrangements. While our office at Paya Lebar Square remains the official pick-up point and a date was provided for collection at our office, we had offered an alternative pick-up location for quicker collection.

We appreciate your understanding and are committed to ensuring a smooth experience for all our customers. Thank you for your continued support and we look forward to serving you better next time.

Abigail Wang
Abigail Wang Verified Purchase
5.0 / 5

Fast and convenient

I have sent over gift vouchers to a friend. It is very convenient to use and applicable to many stores.
Choose one
Abigail Wang
Abigail Wang Verified Purchase
5.0 / 5

Easy to use and many choices

I have sent over additional gift vouchers to a friend. Same as the previous review, the vouchers are very convenient to use and applicable to many stores.
Choose one
Tan Kean Hwee
Tan Kean Hwee Verified Purchase
5.0 / 5

Voucher

Quick and hassle free voucher redemption at multiple vendors. Highly recommended to those who want to gift voucher without physical meetup.

Delivery Feedback

Based on 1,670 customer responses.

  • On time or up to 30 min early: 1,650 (98.8%)
  • More than 30 min early: 15 (0.9%)
  • Late: 5 (0.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,637
  • Less than 10 min early: 11
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 5

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A customer just placed an order for delivery on 5th Nov, 1:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
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